Frequently Asked Questions

Quality of Service
We offer a wide range of high-quality tatami covers, cores, and edging, sourced from Japan and China. We will recommend the most suitable materials based on your preferences. 

Professional Expertise in Work
Our staff are certified first-class tatami technicians, providing high-quality craftsmanship with professional expertise. You can trust us with your tatami needs. 

Prompt Response
We respond promptly and flexibly to accommodate your schedule. Even in urgent cases, we strive to ensure smooth service. 

After-Sales Service
If you have any questions or concerns after the installation, no matter how small, please feel free to contact us. We will respond promptly and provide full support. 

Risks and Issues During Installation
The lines and color variations seen on tatami covers are natural characteristics of the material, so please rest assured. Every tatami mat preserves the unique texture and charm of natural materials.