Privacy Policy

Effective Date:  01 May 2025
App Name: EINS Civexa
Company Name : Eins Technologies India Private Limited

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.

1. Information We Collect

We may collect the following types of data strictly for the functionality of the app:

a. Location Data

We use your location (including in the background) to enable features like Bluetooth-based access or detecting nearby readers (e.g., gates, doors). This ensures secure and contactless entry without requiring manual input.

b. Bluetooth Data

We use Bluetooth to scan for and connect to supported readers around you. This is necessary for access control, or other hardware integrations supported by the app.

c. Media Data & Camera

The app may request access to your camera to allow you to take pictures—for example, to update your profile photo or scan QR codes for authentication. And we may request access to your device’s media files to upload a photo, video, or document for app-related functionality. These files are stored securely and only used for their intended purpose.

d. Personal Information

• You may be required to provide basic personal data such as:
  
  

  • Name
    
    

  • Email address
    
    

  • Flat/Tower/Wing details
    
    

  • Phone number
    
    

• This information is used strictly to provide you access to app features and support identity verification.

e. Biometric Authentication

If supported by your device, you can use fingerprint or facial recognition to securely open the app. We do not store or transmit any biometric data; your device handles the authentication.

f. Contacts

Your contacts may be used to facilitate visitor management features or to help autofill certain forms. We do not store or share your contact data externally.

g. Microphone

We may use the microphone to enable voice interaction features or support audio functionality. This is only activated when necessary and with your permission.

h. Notifications

We send you alerts and notifications related to important app actions, such as visitor arrivals and employees arrival.

i. Notifications

To provide critical alerts—such as visitor arrivals—we may need to display a notification over other apps.

j. System Functionality

We use certain system-level permissions to keep the app functioning smoothly, including maintaining Bluetooth connections in the background, showing alerts, and managing service reliability.

2. How We Use Your Information

The data we collect is used only to:

• Enable app features (e.g., Bluetooth-based access)
  
  

• Verify your identity or user role
  
  

• Provide support and improve the app experience
  
  

We do not sell, share, or distribute your personal or usage data to any third parties.

3. Data Security

We implement industry-standard security practices to protect your data:

• Secure backend storage
  
  

• Access controls and authentication

4. Third-Party Access

We do not share any collected information with third-party companies or services. Your data remains private and is processed only within the scope of app functionality.

5. Permissions Management

All permissions are requested at the time they are needed. You are in full control and can enable or disable these permissions from your device settings at any time.

You will be prompted to grant these permissions at runtime.

6. User Consent

By using this app, you consent to the collection and use of information as outlined in this policy. You may revoke permissions at any time through your device settings.

7. Your Rights

You may request access to, correction of, or deletion of your data at any time. If you have questions or would like us to delete your data, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Effective Date" at the top of this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧  support@eins.co.in
📞  +918879977600