Privacy Policy for Egshipkart Seller
Effective Date: 20 June 2026
Contact Email: support@egshipkart.com
Egshipkart Seller (“we”, “our”, or “us”) respects the privacy of its users and is committed to protecting the personal and business information shared while using the application. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the Egshipkart Seller app.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information
Name
Phone number
Email address
Business/store name
Store address and location
b) Business Information
Product listings (name, price, description, images)
Order details and transaction history
Earnings and sales data
c) Location Information
We may collect location data to enable nearby order matching and delivery management.
Location is used only when the app is active or when permissions are granted.
d) Device Information
Device model
Operating system version
App usage data and crash logs
2. How We Use Your Information
We use the collected information for the following purposes:
To register and manage seller accounts
To enable nearby customer order processing
To display dashboard analytics and sales reports
To manage products, pricing, and inventory
To process and track orders (pending, accepted, completed, rejected)
To improve app performance and user experience
To provide customer support
3. Data Sharing and Disclosure
We do not sell your personal data.
We may share limited information only in the following cases:
With customers for order fulfillment (e.g., store name, location, product details)
With service providers assisting in app operations (hosting, analytics, crash reporting)
When required by law, regulation, or legal process
4. Data Security
We implement appropriate technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no digital platform can guarantee 100% security.
5. Data Retention
We retain your information as long as your account remains active or as needed to provide services. You may request deletion of your account and associated data.
6. User Rights
You have the right to:
Access your personal data
Update or correct information
Request deletion of your account
Withdraw permissions (such as location access)
7. Location Permissions
Egshipkart Seller uses location access to:
Show nearby orders
Improve order matching efficiency
Enable location-based store visibility
Location access can be disabled at any time from device settings, but some features may stop working.
8. Children’s Privacy
Egshipkart Seller is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or updated on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Email: support@egshipkart.com