Privacy Policy Educake
Thank you for using Educake Guide & Learning App (“App”, “we”, “us”, or “our”).
This Privacy Policy explains how information may be handled when you use our educational application. Our App is designed to provide educational information, learning guidance, revision resources, quizzes, and related educational content.
Important: This application is an independent, unofficial educational application. It is not affiliated with, endorsed by, sponsored by, or officially connected with Educake Ltd or its website.
1. Information We Collect
We may collect or process limited information depending on how you use the App.
Information You Provide
If the App provides features that allow you to contact us, you may voluntarily provide information such as:
Name
Email address
Feedback or support messages
Other information you choose to provide
We only use this information for the purpose for which it was provided, such as responding to support requests or feedback.
Automatically Collected Information
The App may automatically collect limited technical information, such as:
Device type and model
Operating system and version
App version
General device information
IP address
Crash reports and diagnostic information
Basic usage information
This information may be used to maintain, secure, troubleshoot, and improve the App.
2. How We Use Information
Information may be used to:
Provide and maintain the App
Provide educational and learning content
Improve App functionality and user experience
Identify and fix technical problems
Monitor App performance
Respond to user inquiries
Help protect the App against misuse, fraud, or security threats
Comply with applicable legal requirements
We do not use personal information for purposes unrelated to the operation of the App unless permitted or required by applicable law.
3. Educational Content
The App may provide educational guidance, revision material, quizzes, explanations, or other learning-related information.
The App is intended for educational and informational purposes only. It does not replace teachers, schools, professional educational advice, or official educational services.
4. Children's Privacy
Because educational applications may be used by students and younger users, we take privacy seriously.
We do not knowingly request unnecessary personal information from children. If personal information is provided through an optional feature, we use it only for the stated purpose.
Parents, guardians, schools, or users who believe that a child has provided personal information to us may contact us and request that the information be reviewed or deleted, where applicable.
5. Third-Party Services
The App may use trusted third-party services for functions such as:
App performance and crash monitoring
Analytics
Hosting or technical infrastructure
Security
Advertising, if advertising is enabled in the App
These service providers may process limited information according to their own privacy policies and applicable data protection requirements.
We do not sell users' personal information.
6. Advertising
If advertisements are displayed in the App, third-party advertising providers may process certain information required to display and measure advertisements.
Where required, appropriate consent and privacy controls will be provided.
If the App does not contain advertising, this section does not apply.
7. Data Security
We take reasonable technical and organisational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, resolve disputes, maintain security, comply with legal obligations, or enforce our agreements.
When information is no longer required, we may delete or anonymize it where appropriate.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
To exercise applicable rights, please contact us using the details provided below.
10. External Websites
The App may contain links to external websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the App, our practices, or applicable laws.
Any updated version will be made available through the App or our designated privacy-policy webpage. The “Last Updated” date at the top of this policy will also be updated.
12. Contact Us
If you have any questions, privacy concerns, or requests regarding this Privacy Policy, please contact us:
13. Independent Application Disclaimer
This App is an independent educational application and is not the official Educake application.
The Educake name, trademarks, logos, and other brand assets belong to their respective owners. They are referenced only where necessary to identify the educational service discussed by this application.
This application does not claim to represent Educake Ltd or any of its affiliated organisations.
By using this App, you acknowledge that you have read and understood this Privacy Policy.