PRIVACY POLICY
Last updated: 11/25/2025
eTrans Solutions Inc built the eTrans Driver app as a free application. This Service is provided by eTrans Solutions Inc at no cost and is intended for use as is.
This Privacy Policy explains how we collect, use, and protect your information when you use our Application, both on iOS (Apple App Store) and Android (Google Play) platforms.
By installing or using the Application, you agree to the collection and use of information as described in this policy.
We may collect certain personally identifiable information that you provide or that is required for the proper functioning of the Application, including but not limited to:
Location data (foreground and background)
Device identifiers (such as UUID / Android ID)
Push notification tokens
Log data in case of errors or crashes
We collect this information only when it is necessary to operate the Service.
Our Application collects foreground and background location data for the following purposes:
Assigning and dispatching trips to drivers
Real-time tracking necessary for dispatch operations
Ensuring accurate and safe navigation during transport
We do not share location data with third parties except as required to operate internal dispatching services.
When you use our Service, the Application may collect diagnostic data through third-party tools in case of an app error. This may include:
Device model and operating system version
UUID / Android ID
App configuration
Time and date of the error
Usage statistics
This information is used solely to improve the quality and stability of the Application.
Foreground location access: Used for navigation and trip assignment.
Background location access: Used to provide continuous and accurate trip tracking, even when the app is minimized or the screen is off.
Push notifications are used to send trip updates, system alerts, and other operational messages to the driver.
Required to communicate with our servers, sync trip information, and upload location data.
The app may use third-party services that collect information used to identify you, such as:
Google Firebase (Analytics, Messaging, Crashlytics)
Apple Push Notification Service (APNs)
Google Play Services
Links to their privacy policies:
Your information is used solely to:
Provide and improve the dispatching service
Assign trips and display relevant information to the driver
Send operational notifications
Ensure app performance and troubleshoot issues
Maintain safety and reliability of the service
We do not sell, rent, or trade your Personal Information.
We retain your data only for as long as it is required for operational, legal, or security purposes.
Location and log data may be stored for auditing and dispatch service history.
We value your trust in providing your information. We use commercially acceptable means to protect your data, but no method of transmission over the Internet or electronic storage is fully secure.
Our Application is not intended for children under 13.
We do not knowingly collect personal information from children.
Depending on your region and laws, you may have the right to:
Request access to your data
Request deletion of your data
Request correction of inaccurate data
Opt-out of certain data processing
Revoke permissions (via device settings)
We may update our Privacy Policy from time to time. You are advised to review this page periodically for changes.
Changes take effect when they are posted to this page.