Shopify VA

E DigiServ provides comprehensive Shopify Virtual Assistant (VA) services to optimise and manage your e-commerce store with precision. Our skilled VAs handle a variety of tasks to ensure the smooth operation of your Shopify store:

• Product Management: Add, update, and categorise product listings, including writing compelling descriptions, setting accurate prices, and uploading high-quality images. We also manage product variants, tags, and collections.

• Order Fulfillment: Process and track orders from placement to delivery. We handle shipping logistics, update order statuses, and manage returns and exchanges.

• Customer Service: Respond to customer inquiries promptly and professionally. We handle issues such as order queries, product information requests, and complaints, providing exceptional support.

• Inventory Management: Monitor and manage inventory levels to prevent stockouts or overstocking. We coordinate with suppliers and update stock quantities as needed.

• Marketing and Promotions: Create and manage promotional campaigns, discount codes, and special offers to drive sales and attract customers. We also design and implement email marketing campaigns to engage with your audience.

• Performance Analysis: Analyse sales data and performance metrics to identify trends and opportunities for improvement. We provide insights and recommendations to enhance store performance and customer experience.