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Your flexible e-learning support menu

Select the services you need, when you need them. Whether you're starting from scratch or improving an existing e-learning offer, my 23 years of e-learning experience can help you create, test, maintain, market and sell your content effectively.

Who This Is For

✅ SMEs and solo entrepreneurs starting with e-learning

✅ Established providers looking to improve or scale their courses

✅ Companies that want to increase sales and learner engagement

Starters: Getting Started with Content & Tech Support

Content Creation & Editing

• Review and recommend the best platforms for your needs (authoring tools, websites, learning management system (LMS), podcasts, apps, videos)

• Create engaging content (courses, exams, blogs, news articles) from concept to final product

• Editorial review: spelling, clarity, house style and “fit-for-purpose” checks

Technical Setup & Maintenance

• Upload and test new content for functionality and compatibility

• Conduct UAT (user acceptance testing) to ensure everything works flawlessly from start to finish

• Compatibility checks across browsers (Chrome, Safari, Edge) and devices (laptops, tablets and smartphones)

• Accessibility enhancements (closed captions, transcripts, alt text)

• Getting geeky (ie, SCORM, APIs, email whitelisting, becoming a “verified” email sender, DMARC spam prevention, site speed, web caching, site status monitoring)

• Terms and conditions, cookie policies, GDPR rules, registering with the Data Protection Register, etc

Mains: Growing Your Reach with Marketing & Sales

Marketing Support

• Develop a social media and email campaign strategy to promote your content

• Write compelling press releases to generate interest

Sales Strategy

• Help define a pricing model that works for both single users and company licenses

• Provide sales support to boost conversions

Desserts: Keeping Customers Happy with Admin & Engagement

User Support & Admin

• Onboard learners and ensure a smooth start

• Handle customer queries, identifying common issues to improve user experience

Ongoing Engagement & Retention

• Proactively check in with customers: Are they using the system? Is anything stopping them?

• Drive renewals and repeat purchases by ensuring customer satisfaction

Let’s Talk

Want to discuss which services best suit your needs? Get in touch, and let's create something great together!

Last updated: Nov 2025