Privacy Policy

Effective Date: 07 / Aug / 2025

1. Information We Collect

When you use the Ecosphere Waste Solutions app, we may collect the following types of information:

Personal Information:

• Name, phone number, email address

• Building or organization details

• Billing address or payment contact (if applicable)

Usage Data:

• Waste collection history

• Collected weight data

• Invoice and billing details

• Interaction logs within the app

Device Information:

• IP address and access logs for security and troubleshooting

2. How We Use Your Information

We use the collected information to:

• Provide and maintain waste tracking and billing services

• Schedule and manage aggregator waste pickups

• Generate monthly invoices for waste collection

• Send important notifications and updates

• Monitor usage to improve our app and services

• Comply with legal obligations or resolve disputes

3. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your data with:

• Authorized Aggregators: To facilitate scheduled waste pickup

• Internal Teams: For billing, support, and analytics

• Government or Legal Authorities: When required by law or legal process

• Third-party Service Providers: Who assist in hosting, analytics, or payment processing (under strict data protection agreements)

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Access to personal data is restricted to authorized personnel only.

5. Your Rights

You have the right to:

• Access and review your personal information

• Request correction or deletion of your data

• Withdraw consent at any time (subject to service limitations)

• Contact us regarding any concerns about your data privacy

6. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our official website. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

One Tusk Technologies

Email: onetusktechologies@gmail.com

Phone: +91 63600 37362

Address: 2-S-28-2330/11(2), Svasti, Hoigebail 3rd Cross road, Ashoknagara, Mangalore, Karnataka - 575006