Privacy Policy

At Eco Pest Control Melbourne, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our services or accessing our website, you consent to the practices described in this policy.

1. Information We Collect:

We may collect personal information from you when you interact with us, such as when you contact us, schedule a service, or submit inquiries through our website. The types of personal information we may collect include your name, contact information (email address, phone number, etc.), and any other information you voluntarily provide to us.

2. How We Use Your Information:

We may use the information we collect from you for various purposes, including:

• To respond to your inquiries, provide information about our services, and communicate with you regarding your pest control needs.

• To schedule and deliver services, including sending appointment reminders and updates.

• To improve our services, website, and customer experience.

• To send you promotional materials, newsletters, or other communications if you have opted to receive them. You can unsubscribe from these communications at any time.

3. Protection of Your Information:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols, such as encryption, firewalls, and secure servers, to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business and delivering our services. These service providers are contractually obligated to maintain the confidentiality and security of your information.

We may also disclose your information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

5. Third-Party Links:

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. This information helps us analyze trends, administer the website, track users' movements, and gather demographic information. You can choose to disable cookies through your browser settings, although this may impact your ability to access certain features of our website.

7. Your Rights and Choices:

You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided in the "Get In Touch" section of this website.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

By using our services or accessing our website after any changes to this Privacy Policy, you acknowledge and agree to the revised policy.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided in the "Get In Touch" section of this website.

Last updated: 14th May, 2023