INITIAL OUTREACH & NEGOTIATION
INITIAL OUTREACH & NEGOTIATION
(Brand, Distributor and Suppliers)
(Brand, Distributor and Suppliers)
CUSTOMER SERVICE MANAGEMENT & MONITORING TASKS
This will allow us to save snippets of buyer messages, which you can simply insert into messages on any reply you make.
You can respond to customer and filter messages according to Response Needed, Unread, Sent messages, Received messages, Filter by Date, Business Buyers and Archived.
This includes:
Active in Answering Product Questions
Manage Product Reviews
👉 Matching Orders to Reviews ( Special cases for Negative Review)
👉 Finding Out the Real Name of a Reviewer Monitor Seller Feedback
👉 Responding to a Positive Seller Feedback
👉 Dealing with Negative Feedback
👉 Locating Past Orders ( Incase for Negative Seller Feedback
Request Review Orders