A: As order volume grows, small fulfillment inconsistencies begin to affect more customers.
A: Focus on fixing fulfillment gaps rather than tightening policies.
A: If returns, refunds, or defects are increasing without a clear reason, an audit helps identify the root cause.
A: Both—this applies to fulfillment systems across platforms.
Run your audit here → eBay Seller Compliance Risk Audit / Shopify Fulfillment Risk Audit