In today's blog post, I will do a HostPapa review. It is a Canadian web hosting company created for small business owners or bloggers. Hostpapa's core business is providing web hosting. The company itself operated using green eco-friendly renewable energy to power up their hosting and office.
The use of 100% eco-friendly renewable energy makes Hostpapa become stand out among his competitor. It means the company concern about its impact on the environment and participates in saving the earth from the greenhouse effect. Hostpapa wants to become a company that provides the best quality hosting and also gives value to the earth by using green energy.
The company has served so many websites around the world, over 190K+ websites. The company has grown up tremendously since it was founded in 2006. The growth is coming from their continuous improvement in providing quality web hosting and strong customer support. Currently, HostPapa provides four different languages to serve their customer: English, French, Spanish, and German.
Not only that, the customer care team from HostPapa's squad will dedicate their time to spend 30 minutes training sessions one-on-one to help you get familiar with the features and tools inside the web hosting. Hence, you may not be surprised to hear that HostPapa received award-winning customer care due to its excellent customer support performance.
In terms of achievement, HostPapa has received several awards such as Uptime Awards from MCN Online, WHSR Winner Top 10 Cheap Hosting, Best Small Business Web Hostin Top 3 from MangoMatter, Best Business Hosting from WHM, Excellent Service Award from LiveChat, many more.
Base on those achievements, we know that HostPapa is a top-rated company and one of the industry leaders in the web hosting industry. Also, the company already featured in several major publications such as TechRadar, Trustpilot, Cnet, P.C., etc.
IMPORTANT NOTE: If you decided to sign up for HostPapa through my special link, I have a SPECIAL GIFT for you. I will send you for FREE my two premium Ebook written by me to your email. You can check out the ebook bonus on the special deal section in the last part of this blog post.
HostPapa, in general, is a great web hosting company that offers reliable hosting services at an affordable price and excellent customer support. That's why the company has grown, becoming one of the top ten hosting company sites that will be recommended for every website owner. Because the company keeps making continuous improvements to ensure their uptime above 99.9% guarantee, this is amazing! The only downside of using HostPapa is the renewable price which is considered pricey, so in order to save you money, you will take the longest plan, such as three years plan. Here you can see my overall analysis on HostPapa as a web hosting provider.
If you're a small business owner who runs a blog or online store, HostPapa will be a great option for your projects.
HostPapa currently offers four different hosting types for website owners: shared hosting, WordPress hosting, VPN hosting, and reseller hosting. Let's deep dive into each of them in detail so you get an idea of which one will be best for your need
Shared hosting will be your best choice if you use CMS like Magento, Joomla, and Drupal aside from WordPress. The shared hosting basic package offers two free websites, 100 free custom domain emails, a free domain name, free SSL certificate, unmetered bandwidth, 100GB SSD webspace, website builder, and all essential features.
If you just started your blog or online store using CMS aside from WordPress, I highly recommend you grab a shared hosting package that HostPapa offers to suit your need. The Shared hosting has three plans: starter, business, and business pro. If you want to save money, the best option will be to take 3 years plan for a starter package ($3.95/month for the first 3 years, after that, the price will rise to $9.99/ month for renewal). This is the best option that I would recommend, especially if you only want to focus on one website like growing your blog or online store.
The business plan package ($3.95/ month for 3 years plan, the same price as the starter package) offers the same features as the starter package, but with unlimited websites, unlimited SSD webspace, and unlimited custom email domain, and advanced features. The renewal cost after 3 years will be $14.99/ month, which is more expensive than the starter plan renewal price. So you will need to choose the plan base on your needs.
The business pro plan ($12.95/month for 3 years plan) gives all your features from the business plan with six times speed and performance. It also gives you an enhanced security suite for your site. The renewal plan will cost you $23.99/ month after 3 years plan is finished.
This is the most popular hosting plan that you may choose, especially if you use WordPress to build your site. Whenever you want to run a blog from WordPress with a self-hosted site or an eCommerce store with a Woocommerce plugin, WordPress hosting will be your best option to choose.
You may be wondering what the difference between shared hosting and WordPress hosting is? Both of them using shared hosting. The only difference is the WordPress hosting is designed to work perfectly on WordPress. If you choose the WordPress hosting starter package, which is the cheapest package. You will get two free websites, free domain registration, 100 email accounts with custom domain email, and jetpacked free pre-installed on your WordPress. You will also receive all the essential features on WordPress.The basic package option is all you need if you just started your blog with WordPress.
If you already have your domain name, the expert team can help you transfer your site for free with 99% uptime guaranteed. The same thing when you want to move your site from other CMS like Magento, Joomla, or Drupal to WordPress. The HostPapa expert team will help you migrate your site to WordPress for free without any downtime issues or data loss, which is awesome!
Regarding the benefit the starter package offers, I could say that HostPapa offers many more benefits than its competitors. HostPapa offers free two websites, 100 GB of SSD Storage, 100 email custom domains, unmetered bandwidth, and jetpack free pre-installed on their starter package, which is more beneficial compared to other top competitors.
In terms of pricing and package, WordPress hosting is look-alike with a shared hosting plan. The only difference is on the WordPress business package, which charges $5.95/month for 3 years plan. It's a little bit more expensive than the Shared hosting business package. All the package options are already included with essential WordPress features, while the business and pro packages include extra advanced features for WordPress.
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If you plan to have a larger capacity for your site hosting, Virtual Private Hosting (VPS) can provide you with dedicated hosting for your site instead of shared hosting with other websites with limitations in capacity.
Let's say you have visitors above 500K per month on your site. You may want to consider moving your hosting plan to VPS hosting, which can provide larger storage, memory, transfer, and computing power. It's because when huge visitors come to your site, you will need additional computing resources to handle it. Hence, upgrading your hosting to a VPS will be the best option to keep your site speed performance good. Lower site speed will increase the bounce rate of the site's visitors, which is a bad signal for the Google SEO ranking factor. Upgrading your site to VPS means bringing your business to the next level.
Still, questioning why you need VPS Hosting compare to Shared Hosting? Well, let me give you more explanation. In a nutshell, having a VPS hosted site will have more benefits compared to a shared hosted site. You can install more applications and control on your site. It's because your account will be isolated from others' websites, making you have the freedom to do anything, which means greater performance compared to shared hosting/WordPress hosting.
Kindly note that when you move to VPS hosting, the cost will be much higher than shared hosting. But, it's worth upgrading it once your site needs to move to a private server for larger capacity and flexibility.
You don't have to worry when you move to VPS hosting. The IT expert will be there to help you whenever you need any specific help. Here the Hotpapa's pricing package for the VPS hosting.
You will need this hosting if you plan to resell hosting to your clients. This package will be suitable for you if you're agencies or IT firm which manages several websites. You will handle all your clients' websites under your brand name all in one dashboard.
The basic idea here is you will buy bandwidth and SSD storage to resell it to your client, and you sell at a higher-priced package to get profit. You don't need to worry regarding your client site speeds. It will load really fast due to their SSD drives, RAID Array with Cache Cade, and robust CDN.
In terms of security, all the information on your client's website is properly secured with the most sophisticated technology to prevent any data breach. So you don't have to worry about the security issue.
Here is the tiered package HostPapa provides for becoming a reseller. You can start with the smallest package then upgrade to a higher package anytime you want once you have more clients.
HostPapa website builder is a feature you will get even when you only enroll in the hosting starter package. You will be able to create one free website using the site builder feature from HostPapa.
I could say that the website builder is very easy to use, which is simple drag and drop. It's like a custom landing page for you to create a sales page or catalog product page. You can use the Hostpapa website builder to create a specific landing page. The site builder itself is an add-on that you can create inside your control panel. So, when you hit publish, the website's files will get saved in the root directory of the domain in the cPanel.
You can customize your landing page design by choosing the pre-design theme template to make your landing page looks great. It's a Do-It-Yourself (DIY) website builder that you can customize base on your needs which works great for your blog and eCommerce store. Besides, the site builder template also designs to be optimized on mobile and desktop view. It's a really important factor for your site visitor to have a great user experience, which will also impact your SEO performance.
If you're feeling overwhelmed to use this site builder, HostPapa has a full complete tutorial step by step on how to use the site builder. Then, if it's still confusing for you, one of the HostPapa squad will do a one-on-one training session with you for a free 30-minute call.
It's time to discuss what is the pro of using HostPapa hosting. I have researched and tested several things that make HostPapa a great hosting for your site. HostPapa has very good uptime performance with strong customer support. Those two points make their business keep rising on top of the hosting world.
1. Guarantee 99.9% Uptime
HostPapa has a great uptime performance which is 99.9% stable in the past year, as we can see from Pingdom hosting facts data below. They keep their uptime above 99.9%. This is awesome!
Here the HostPapa uptime performance for the last 12 months is based on Stats.Pingdom hosting facts
May 2021: 100%
April 2021: 99.92%
March 2021: 99.98%
February 2021: 99.96
January 2021: 100%
December 2020: 100%
November 2020: 99.99%
October 2020: 99.97%
September 2020: 100%
August 2020: 100%
July 2020: 100%
June 2020: 100%
Having a hosting provider which guarantees 99.99% uptime can be really important to satisfy the site visitors. If the hosting company always had downtime, this could be bad for the user experience and Google SEO ranking factor. You may be surprised to hear that many hosting companies are struggling to keep their uptime above 99%. So far, HostPapa can keep its uptime performance at the top.
2. Good Site Speed
Site is speed is really important. One of the factors determining the site speed is the hosting provider we used. You can't ignore your site speed because it will impact the visitors' user experience coming to your site. If the site speed is slow to load, most likely, users tend to bounce. Hence you will have a high bounce rate which is not good for the Google SEO ranking factor.
If we take a look at the HostPapa site load speed base on Stats.Pingdom, the average speed is 584 ms for the past 12 months, which is good enough to satisfied website visitors.
3. Free Cloudflare CDN
Hostpapa also partners with Cloudflare CDN to provide you free CDN, which can help to improve your site speed performance and security. Cloudflare's job here is to help your site cache and distribute it to their network. Hence it will help your site speed load faster, which is good for user experience and Google SEO ranking factor.
4. Free SSL Certificate
You will get a free SSL certificate for your website. It's important to ensure that all the website has a padlock symbol on the URL address bar. It means all the private information from your customer will be protected from any hacking activity. Especially if you build an online store where a customer needs to put their credit card information, the SSL certificate will give your customer trust that your site is safe to proceed with payment information. HostPapa will give you a free SSL certificate for any hosting web package you choose, so you don't have to worry that your customer's confidential information is getting hack.
5. Free Domain Name
You will get a one-year free domain name for any plan you purchase through HostPapa. So you don't need to purchase a domain from any provider.
6. Free Custom Email Domain
Hostpapa will give you a free 100 email custom email domain when you subscribed to their starter plan. This is a really useful feature, especially if you run a blog and online store. Having a professional email domain will build trust and credibility in your business.
Custom email domain has several benefits for your site. If you run a blog, it will make your blog look professional when applying for any affiliate network such as ShareASale, Awin, Impact Radius, etc. Those affiliate networks will most likely accept you as an affiliate if you pitch them using a custom email domain.
Having a custom email domain will also make your eCommerce store like a big company if you run an online store. You can set several custom email domains such as info@yourstorename.com, shipping@yourstorename.com, return@yourstorename.com, customersupport@yourtstorename.com. It can give a good impression to your customer that your company has a dedicated team to handle each query.
7. Easy to Use CPanel
You don't have to worry about the ease to use even if you're a beginner. HostPapa uses cPanel, which is very easy to use. All the menus can be accessed from one dashboard. You don't have to be tech-savvy to be able to use cPanel. It's a very simple user interface with all one solution.
All the starter plans for the HostPapa package get a free website builder, which is easy to use. You just need to drag and drop to operate the site. No tech code is needed. It's a completely friendly beginner. Kindly note that you will only get free access to one website builder for all the hosting plans.
8. Free One Website Builder
Hostpapa provides you with one free website builder for all their hosting plan. So, in this case, you can choose whether to use their website builder or use other CMS to create your site. The benefit of using a website builder is the easiest way to build a website even if you don't have any technical knowledge. On the other hand, WordPress more challenging to operate for a beginner.
The HostPapa website builder itself is a stand-alone product that will be charged monthly, but they give you free bonus access to their website builder when you purchase their hosting plan. It's very easy to use simple drag and drop. If you need any further assistant HostPapa team will help you with a one-on-one training session.
9. Eco-Friendly Hosting Company
Hostpapa using green energy to operate, all the electric power using renewable energy to power up the office and hosting. This is something Hostpapa really proud of to become a company that is giving impact to save the environment. It's not only serving customers but also care for the earth. Not all hosting companies using green energy like Hostpapa. This what makes the Hostpapa squad really proud of their hosting company. If you're someone who concerns the environment, Hostpapa will become your choice to save the earth.
10. Excellent Customer Support 24/7
Hostpapa has excellent customer support. You can access their customer support easily on their main home website in the lower right corner. The support team will be available for you 24/7 with a very fast response. If you have any specific queries that they need to assign to another expert, they will immediately hand them over to a specific team to contact you through chat, email, or phone.
The customer support covers four different languages: English, Spanish, French, and German. Serving in four languages will make HostPapa able to serve all different customers across the world.
Hostpapa also offers one-on-one training for their new customer to get familiar with all the features and tools, so you can use it properly to assign their squad team to assist you. I never saw this kind of special service from other hosting companies. Well, in terms of customer support, there is no doubt that Hostpapa offers excellent customer support to their clients.
11. Free Website and Domain Migration
If you want to move your site hosting provider to HostPapa, they will help you to migrate all your data, including files and emails, at no charge. The expert team will migrate your site with minimum downtime so your site can keep having good uptime and keep operating. This is excellent since the service is FREE.
If you have a domain already and want to transfer it to HostPapa, their squad team will help you migrate for FREE. So you don't have to worry about any tech stuff, let the Hostpapa squad expert do the job for you. This special support is awesome, while the other top hosting competitors charge you a little bit of money for migration.
12. 30-Day Money-Back Guarantee
Hostpapa is even really confident with their service that they offer a 30-day money-back guarantee if you change your mind that HostPapa is not right for you. It means HostPapa really confident that their customer will be satisfied with their quality service.
In case, If you want to cancel your subscription within 30 days after the subscription, simply email customer support to request for cancellation. Please kindly note that the refund will be minus the domain and set up fee. So, it's risk-free to try their hosting.
In order to give an independent review, I would also like to explain the downside of using Hostpapa despite their competitive advantages.
1. Not The Cheapest Hosting Option In The Market
To be honest, HostPapa is not the cheapest hosting plan in the market. So the idea here you will pay the good quality hosting. There is a price that you pay for good value.
2. Renewal Price Which Is Quite Pricey
One of the downside HostPapa is the renewal price which is quite pricey after your package end. Let's say you take the HostPapa starter plan with 3 years plan ($3.95/ month). However, after your 3 years plan ends, the monthly pricing plan will be rise back to the normal rate, which is $9.99/ month, more than double the price. So, you need to ensure that your blog or online store can generate income to cover the cost of the hosting within three years. This way, you will be oke to extend your hosting plan.
If you want to save your money, taking three years plan at your initial investment will be the best route for you.
Let's compile all the HostPapa features offer to you as a web hosting company:
-Optimized for mobile-friendly and responsive
-Access to hundreds of design templates for your site
-Ecommerce enabled options & website analytics
-Widget, tools, and apps
-Simple site map structure
-Google maps and office hour integrations
-Equipped with SEO tools for optimization on Google SERP
-Social Media Integration
-Unlimited personalized custom email domain (Business and Pro plan)
-Unlimited storage and bandwith
-Preview mode for both mobile and desktop
-Free Cloudflare CDN & site lock security
Those features will complement your need to build a website for a blog or eCommerce site. One of the top features that HostPapa provides is the website builder, which you will get for free if you sign up for their hosting plan. You can easily customize your site using their website builder.
HostPapa is a great web hosting company that I can recommend to you if you decided to use it. It will be fairer if I also give you a comparison with other top competitors to give you a benchmark. So you can see whats the other best alternative for each hosting provider.
Bluehost is the market leader as a hosting company with over 20 years of experience. It's the leading market in the hosting market.
Both HostPapa and Bluehost offer great service. They provide reliable hosting, site speed, security features, and excellent customer support. In terms of uptime performance and site speed, Hostpapa performs slightly better performance than Bluehost. If you check the past 12 month data, HostPapa can keep their uptime above 99.9% while Bluehost has uptime below 99.9%, while the site speed HostPapa can load time slightly faster base on Hosting Facts data.
If you take Bluehost's basic package, the same bonus offers you will get from HostPapa, such as a one-year free domain, free SSL certificate, free custom email address, and website builder. In terms of pricing, Bluehost offers $2.75/ month (3 years plan) for the basic package. It works best for WordPress website owners with a one-click installation.
If you need to build a more complex website, dedicated web hosting, or cloud-based hosting, Bluehost will be your best option over HostPapa. It's because Bluehost offers dedicated hosting and cloud hosting service while HostPapa doesn't have it.
If you need a better website builder, Bluehost will be the winner over HostPapa. Bluehost uses Weebly as their website builder, which can provide even greater features than the HostPapa website builder.
HostGator is a U.S. hosting company based in Houston. It's one of the top market leaders in the hosting market. The unique selling point that Hostinger offer in the market is the unlimited disk storage on their basic package. The disk storage is used to store all the content on your sites, such as images, files, videos, and databases. For sure, having unlimited disk space means you don't have to worry about load time on your site.
HostGator will be a good hosting option for you if you have a bunch of images and videos on your site that require large disk space. Usually, if you just started, you don't need that kind of unlimited disk space at the beginning. if you need unlimited disk space for your site hosting, HostGator will be your choice over HostPapa.
If I compare the uptime and site speed, HostPapa still a winner over HostGator if you refer to 12 past month's performance on Stats.Pingdom. You can see that Hostgator has an uptime below 99.9%, while HostPapa keeps maintaining 99.9% above as per their promise. So if you want to keep your site performance up and good in terms of speed, HostPapa will be your choice.
HostGator offers a competitive pricing package of $2.75/ month for 3 years (45-day money-back guarantee). The only downside is when you have a large number of visitors to your site, HostGator hosting couldn't afford that, which end up in customer complaints. The HostGator customer support is not as good as HostPapa. They have a slower response if you have any issues. If you want more stable hosting performance and guarantee uptime above 99.9% all the time, HostPapa will be your choice over HostGator.
In the end, YES, I would like to recommend you to use HostPapa as your site hosting if you're a small business owner who runs a blog or online store. They have several types of hosting options that you can choose to suit your need. The company offers affordable prices for their service and excellent customer support 24/7. Besides, they're ecologically friendly that will protect the earth by using renewable energy.
Even though many competitors offer a web hosting company, HostPapa hosting company from Canada can perform and stand out among the other top competitors. They keep maintaining their uptime quality by ensuring 99.98% all the time, which is awesome.
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That's all for today's article about the HostPapa review. Let me know if you have any questions.
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FAQ:
Is HostPapa a Good Company?
Overall, Hostpapa is a good hosting company that can serve small and medium business needs by offering affordable and quality hosting services. The only downside is the renewal cost which is quite pricey. The company also has great customer support 24/7, ready to help their clients.
Is HostPapa a Canadian Company?
Yes, Hostpapa is a Canadian-based web hosting and cloud service company for small and medium businesses that offer shared hosting, WordPress hosting, VPN hosting, and reseller hosting.
Is HostPapa secure?
Yes, all the website hosted by HostPapa secured with an SSL certificate means all the confidential information, such as payment information, will be protected from any hacking activity.