Ebay Auction

I'm a new seller and i'm about to set up an auction for an item i was originally selling for $200. i'v seen this item sell for $300+ before so i decided to take it down and make it an auction. I was Planning on starting the auction at something like $175 since that's the lowest i would be willing to take for it and be happy about it but eBay is saying that it's better to start at $56 and that most successful auctions start that low. Is it really better to start it that much lower? i really don't want to end up having to sell this item for under $100 because i set the price to low and not enough people took interest. My original post that was a buy it now at $200 got a lot of views so maybe i don't have to worry about that but i don't know the whole thing makes me nervous.

If the sold items are older listings and the current active listings have many of the same items listed, look at the lowest priced item. How low is it priced? Is it a buy it now or auction format? If auction format, how many are bidding on it?

Ebay Auction

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The only time you should use an auction is if the item is scarce, hard to find and in high demand OR you have a loyal following who bids with you each week. You can have the world's rarest item, but if there's no demand your auctions will either go unsold or sell with only one bid at the start price.

Better to price the item in the middle of the trading range and then send offers to watchers. You can always lower the price over time. I only use auctions when I have no clue as to the value and have little invested in the item.

I had an auction up for a laptop with a starting bid of $1000 and had "allow offers" turned on. A few days into the auction, the laptop was around $2300 and I received a message from someone making a really good offer. However, the auction wasn't allowing him to actually make the offer. I looked on my side and didn't seem to have an option to send him an offer, so I figured the best way to do it was cancel the auction, relist it fixed price with a BIN of the amount, and have him hit the button.

So we did all that, life is good, and I shipped him out the laptop. This was yesterday. I noticed today that eBay charged me almost $300 for the cancelled auction. Is this common practice? I've been on ebay about 20 years occasionally buying and selling items (2000+ feedback) and I don't remember every being charged for a cancelled auction, let alone almost $300.

After an auction has received a bid, it is no longer possible to formally make or receive offers; the seller is expected to let the auction run its full time. The penalty was set up because eBay doesn't like to have disappointed bidders. It's set at whatever the final value fee would have been if you sold to the high bidder instead of canceling bids and ending the auction.

You cancelled bids? Yes, it says right on that page that fees will be charged. Once bids are placed, I believe the make an offer feature disappears and the auction continues. I say I believe because I have never and would never use this--I just run an auction and don't mess with offers as well.

It's possible that eBay no longer forgives the first auction cancellation; they wouldn't make an announcement about a policy change like that, it's the sort of thing we have to figure out through experience.

Later in the thread, the poster explained that listing was actually in fixed price format, not auction: "I did cancel a fixed price listing back in March and relist it.. I don't 100% remember why I did it. Perhaps that ate my one free cancel?"

Understandable. I originally suggested that but he asked because he was going on vacation for a few weeks, the laptop I was selling isn't available in that specification anywhere else, and the auction was ending after he left.

I just had 13 items listed for auction end. I know for certain that 1 of the items had a bid on it when I checked earlier today. I did not get a notification saying I sold an item and awaiting payment, nor is it marked in my overview page that I have an item awaiting payment. I went into the "unsold" tab and none of the listings that just ended are there. I did find them under the "ended" listings tab, under "unsold and not relisted"... Including the item that had a bid! The status of the item that had a bid is "unsold", but when you click on the item it says "you're item sold!"... but there is no indication anywhere that it did in fact sell. I have no option to send an invoice or even contact the buyer. Has anyone else had this issue and how did you resovle it?

Now I've multiple items ending at the same time, and the Ebay system doesn't seem to be able to keep up. Up till now this was always solved after a couple of hours. The biggest problem is that I tend to send invoices right after the auctions end. These items won't be picked up in the invoices.

I called eBay support and they know about the issue. The lady on the phone did something, refreshed the auction and it posted as sold. Suggestion for now, call when it happens and ask them to refresh it.

This has been happening to me a lot lately, and am waiting for 2 to show up as we speak. Eventually, many hours later, the items show up as sold - but I need to send an invoice to my best repeat buyer, and don't know if she won either of those auctions or not. So I can't send her finalized invoice until they magically register as sold. It's frustrating!

I just spoke with a rep from Ebay....my problem is that my ending listings were not rolling over to my active listings and looked as if they had completely disappeared. There is apparently some kind of glitch going on and it has been reported to the Technical staff but no estimated time on a fix as I was only about the 3rd or 4th person who called about this. They did show me how to go back to the "classic" ebay seller hub and, sure enough, there were the missing listings. So, until this is resolved, I have to work off of the old way the listings were kept. As to the sold items showing up in unsold, this may also be tied to the glitch. Strongly urge you to call in to Ebay and let them know what's going on ASAP.....I'm not totally sure if they know what's going on with your issues OR they can steer you to a way to finish processing your orders through the classic site. Please call customer service

I recently listed a random assortment of about 20 things for sale via auction. About 30% of them ended with a winner that didn't pay, and two of the items I'm now re-listing for a 4th time because they keep getting winners that don't pay. This is very time consuming and frustrating, I have the most restrictive settings for excluding bidders who have a history of non-payment.

I have had the same problem, and I, too, wish that eBay would implement some solutions. Until then, I will no longer use the auction format to sell, at least without using a fixed price, or buy it now, option.

Has anyone experienced being outbid exactly when the count down reaches zero? In my case, I was winning using the eBay auto bidding system by only $.50 at one point during the auction so 5 minutes before the auction closed, I raised the amount I was willling to pay for the item by $75.50. When the time left reached zero 5 minutes later, my screen flashed then displayed a page of eBay's website I was unfamiliar with. After searching eBay for a few minutes, I finally discovered I was outbid 17 seconds after the closing of the auction (by clicking on the number of bids involved and reviewing the time stamped bidding history for the item I wanted). I contacted eBay's Customer Service to report what happened and the agent I spoke vith agreed I had a legitimate claim and agreed to contact the both the seller and buyer that a hold was placed on the transaction until their investigation was completed.

Suggestion: Why doesn't eBay adopt an auction system that allows bidders 3 - 5 minutes to outbid the last highest bidder after closing? In other words, at the close of an auction, you'll have 3 - 5 minutes to submit a higher bid before the auction really closes. If no higher bids come in after the period expires, then the last bidder is declared the clear winner. If a higher bid comes in before the period expires, the 3 - 5 minute clock starts all over again. Buyers won't feel like they've been cheated over a lousey 1 - 3 seconds plus sellers AND eBay will realize higher profits! I think this system would be a win/win/win because I doubt we'd actually experience many after auction closing periods in real time. Let's face it, in the heat of an eBay auction battle, it can be a very emotional experience for some bidders. I think they get very competitive when all they have to do is push a few keys around on their keyboards even if they aren't like that normally. I often imagine a bidder walking around in circles swearing under his breath at some guy he doesn't know while mentally reaching for his wallet to win the battle!

'Why doesn't eBay adopt an auction system that allows bidders 3 - 5 minutes to outbid the last highest bidder after closing? In other words, at the close of an auction, you'll have 3 - 5 minutes to submit a higher bid before the auction really closes.' ff782bc1db