Privacy Policy – Easy App:)

At Easy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application ("the App").

By using the App, you agree to the practices described in this policy.

1. Information We Collect
When you use the App, we may collect the following information:
• Full name
• Mobile number
• Email address
• Password (encrypted)
• Location or coordinates for service delivery
• Booking and service-related details

We collect only the information necessary to provide our services and improve user experience.

2. How We Use Your Information
Your information is used for the following purposes:
• To create and manage your user account
• To process service bookings
• To connect you with suitable Servicemen
• To communicate service updates and support messages
• To improve app functionality and service quality
• To resolve complaints and disputes

We do not use your information for unrelated purposes.

3. Sharing of Information
We may share limited user information only in the following cases:
• With Servicemen, for fulfilling your service request
• With administrators, for coordination and support
• When required by law or legal authorities

We do not sell, rent, or trade your personal data to third parties.

4. Payments and Financial Information
The App does not process online payments. All payments are made offline after service completion. Therefore, Easy does not collect or store any banking, card, or financial information.

5. Data Storage and Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or loss. Your login credentials are securely stored, and access to data is restricted.

However, no digital system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. User Responsibilities
Users are responsible for:
• Keeping their login credentials confidential
• Providing accurate and updated information
• Informing us immediately in case of unauthorized account access

Easy will not be responsible for losses caused by user negligence.

7. Cookies and Tracking Technologies
The App may use basic tracking technologies to improve performance and user experience. These do not collect sensitive personal data.

8. Complaints and Dispute Resolution
If you face any issue related to privacy, data misuse, or service problems, you may contact us. We will review the matter and take reasonable action where necessary.

Contact Information:
Email: easyserviceserode@gmail.com
Phone: 9344738069

9. Children's Privacy
The App is not intended for users under 18 years of age. We do not knowingly collect data from minors. If such data is identified, it will be removed promptly.

10. Changes to This Privacy Policy
Easy reserves the right to update or modify this Privacy Policy at any time. Changes will be notified through the App. Continued use of the App after updates indicates acceptance of the revised policy.

11. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes related to privacy shall be subject to Indian jurisdiction.

12. Account  Deletion Request
To request account and data deletion:

email us at: easyserviceserode@gmail.com

(or)

Call: +91 9344738069

Include your:

- Full name

- Email address used in app

- Service requests to delete  (or)

- For complete deletion of Data about you

We will delete all your personal data within 30 days.

By using the Easy App, you acknowledge that you have read, understood, and agree to this Privacy Policy.