Privacy Policy for EasyOps POS

Last Updated: October 11, 2026
Effective Date: October 11, 2026
Application Name: EasyOps POS (com.easyops.pos)
Developer / Provider: EasyOps

1. Introduction

EasyOps ("we," "our," or "us") provides the EasyOps POS point-of-sale application. We value your privacy and are committed to protecting the personal and operational data of our users, businesses, and their customers.

This Privacy Policy explains how our application collects, uses, discloses, and safeguards your information when you install and use the EasyOps POS mobile and tablet application on Android devices.

By downloading, installing, or using the application, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the application.

2. Information We Collect

A. Information You Provide Directly

• Account and Authentication Information: When you log in to EasyOps POS, we collect your business email address, username, role, and encrypted authentication tokens.

• Store and Business Profile: Store name, branch location, terminal identifiers, and currency preferences.

• Product and Inventory Data: Items, categories, stock counts, pricing, taxes, barcodes, and product images you upload.

• Order and Transaction Information: Receipts, itemized order records, order totals, discount applications, payment method types (cash, card, QR/UPI), transaction dates, and order notes.

• Customer Information (Optional): If entered by the merchant for invoicing or loyalty purposes, customer name, phone number, and email.

B. Device and Hardware Data

• Device Identifiers: Device model, operating system version (Android), unique device identifier, screen resolution, and app version to optimize layout and ensure device compatibility.

• Network Information: IP address, internet connection status (Wi-Fi, Mobile Data, or Offline status) to handle offline syncing with backend servers.

C. Device Permissions Used

EasyOps POS requests only the permissions necessary to function as a business POS terminal:

1. Internet & Network Access (android.permission.INTERNET, ACCESS_NETWORK_STATE):
   Required to authenticate users, sync transactions with the cloud backend, fetch catalog updates, and establish real-time order updates.

2. Bluetooth (BLUETOOTH, BLUETOOTH_CONNECT, BLUETOOTH_SCAN):
   Used exclusively to discover, pair, and connect with external Bluetooth thermal receipt printers. We do not use Bluetooth for location tracking.

3. Photos / Storage / File Picker (READ_MEDIA_IMAGES, READ_EXTERNAL_STORAGE):
   Used solely when you choose to select product images for your catalog or export transaction/tax reports as PDF/CSV.

4. Camera (Optional):
   Used if you capture photos of inventory products or scan product barcodes directly using your device camera.

3. How We Use Your Information

We process collected information for legitimate business purposes:

• Core POS Functionality: To manage billing, create orders, calculate totals and taxes, and generate customer receipts.

• Hardware Operations: To connect and transmit print jobs to thermal receipt printers.

• Data Synchronization: To synchronize catalog data, orders, and sales reports between local terminal storage and your central cloud database.

• Account Security: To verify user credentials and prevent unauthorized access to your store POS.

• Customer Support: To assist you with troubleshooting, bugs, or operational inquiries.

4. How We Share and Disclose Information

We respect your privacy and do not sell, rent, or trade your personal or business data to third parties or advertisers.

We may disclose information under the following limited circumstances:

• Service Providers: To trusted third-party cloud infrastructure and database providers who host and support our backend services under strict confidentiality agreements.

• Legal Requirements: If required by law, subpoena, or governmental regulation to protect our rights, prevent fraud, or ensure public safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as a business asset with notice provided.

5. Data Storage, Security & Retention

• Data Encryption: All communication between EasyOps POS and our backend servers is transmitted using industry-standard encryption protocols (TLS/HTTPS).

• Local Storage Security: Sensitive tokens and keys are securely stored on the device using Android Keystore and protected storage mechanisms.

• Data Retention: We retain store and transaction data for as long as your merchant account remains active, or as required by applicable financial and tax laws.

• Account & Data Deletion: You have the right to request deletion of your account and associated data at any time through your EasyOps administrative dashboard or your account administrator. Requests are processed within 30 days.

6. Children's Privacy

EasyOps POS is designed strictly for business, retail, and commercial operations and is intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 13 (or under 16 in certain jurisdictions). If we become aware that personal information from a child has been collected, we will take immediate steps to delete it.

7. Your Privacy Rights

Depending on your jurisdiction (such as GDPR in the EU/UK or CCPA in California), you may have the following rights regarding your data:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete information.

• Right to Erasure: Request the deletion of your personal data ("Right to be Forgotten").

• Right to Restrict or Object: Restrict or object to certain processing activities.

To exercise any of these rights, please submit a request through your EasyOps administrative dashboard or contact your account administrator.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted within the application and on our website with an updated "Last Updated" date. Continued use of EasyOps POS following an update signifies your acceptance of the revised terms.

9. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us through your EasyOps administrative portal:

• Company: EasyOps

• Application Package: com.easyops.pos