To access your Aetna account, use the official Aetna member website and enter your registered login details. Depending on your plan, you may be able to view member information, benefits, claims, and other available account services online.
Open the official Aetna member website.
Choose the appropriate Sign In or member access option.
Enter your registered username or login information.
Enter your password.
Continue to your member account.
If you cannot access your account, check that your login information is correct. If you forgot your username or password, use Aetna's available account-recovery options. You can also try an updated browser or clear your browser cache.
Once signed in, you can use the services available for your plan, such as checking benefits or viewing account information. Keep your login details private and use the official Aetna website when accessing your account.
For additional help, check our Aetna member access guide for more information.
Aetna member account access is usually simple when your login details are correct. Use the official member portal whenever you need to access or manage your Aetna account.