Effective Date: 7/8/25
At Ease: Anxiety Relief ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, Ease: Anxiety Relief (the "App"). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you use our App, we may collect certain personally identifiable information, such as:
Name
Email address
User preferences
App usage data
Information you voluntarily submit in reflection or journal features
b. Non-Personal Information
We may collect non-identifiable data such as:
Device type and operating system
Usage statistics and interactions within the app
IP address (anonymized where possible)
Crash logs and performance analytics
c. Health and Wellness Data
Since our app is designed to help with anxiety relief, you may choose to provide sensitive personal information, such as:
Emotional state or mental health reflections
Exercise progress (e.g., meditation completion)
This data is stored securely and never shared without your explicit consent.
2. How We Use Your Information
We use the information we collect to:
Provide personalized anxiety relief tools and content
Improve app functionality and performance
Respond to your inquiries and feedback
Send you updates and notifications (with your permission)
Analyze usage trends and user engagement
Ensure the safety and security of our app
3. Sharing Your Information
We do not sell your personal data. We only share information in the following situations:
With Service Providers: We may share data with third-party vendors who help operate our app, such as cloud storage or analytics services, under strict data processing agreements.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.
With Consent: We may share data if you give us explicit permission to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
Encrypted data storage
Secure server infrastructure
Limited access to sensitive information by staff
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your jurisdiction, you may have rights under privacy laws including:
The right to access the personal data we hold about you
The right to request correction or deletion of your data
The right to object to or restrict certain processing
The right to withdraw consent at any time
To exercise these rights, contact us at info@syphonstudio.co.
You can also opt-out of push notifications or tracking by adjusting your device settings.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you delete your account or request erasure, we will delete your personal data securely within 30 days.
7. Children’s Privacy
Our app is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will delete it immediately.
8. International Users
If you access the App from outside the country in which we operate, be aware that your data may be transferred to, stored, and processed in a country with different data protection laws than your own.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. If changes are material, we will notify you through the app or by other appropriate means.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@syphonstudio.co