Privacy Policy

Effective Date: July 2026

Welcome to eAnnadata Canteen ("App", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the eAnnadata Canteen mobile application.

By downloading or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you register or use our services, we may collect:

• Full Name

• Email Address

• Mobile Number

• Delivery Address

• Profile Information

• Order History

Account Information

To provide our services, we may collect:

• Login Credentials

• Saved Delivery Addresses

• Wishlist Items

• Shopping Preferences

Payment Information

If online payments are available, transactions are securely processed by trusted third-party payment providers. We do not store your complete debit card, credit card, or banking information on our servers.

Device Information

We may automatically collect:

• Device Model

• Operating System Version

• Device Identifier

• IP Address

• App Version

• Crash Reports

• Diagnostic Information

Location Information

With your permission, the App may access your device location to:

• Display nearby service availability

• Improve delivery accuracy

• Autofill delivery locations

• Enhance shopping experience

Location permission is optional and can be disabled at any time from your device settings.

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Process and deliver orders

• Improve shopping experience

• Provide customer support

• Send order confirmations and notifications

• Prevent fraud and unauthorized activity

• Maintain app security

• Comply with legal obligations

3. Information Sharing

We do not sell your personal information.

Information may be shared only with:

• Delivery Partners

• Payment Service Providers

• Logistics Partners

• Technical Service Providers

• Government Authorities when legally required

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

5. Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Process transactions

• Resolve disputes

• Meet legal obligations

• Improve platform performance

6. Your Rights

You may:

• Access your personal information

• Update your account details

• Request deletion of your account

• Manage app permissions

• Contact us regarding privacy concerns

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Third-Party Services

The App may use third-party services including:

• Google Play Services

• Firebase Analytics

• Firebase Crashlytics

• Google Maps

• Push Notification Services

• Payment Gateway Providers

These providers have their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the App. Continued use of the App indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

App Name: eAnnadata Canteen

Email: annadatacanteen@gmail.com