Terms & Conditions
Terms & Conditions
Welcome to EA Resolve Terms and Conditions!
Effective Date Since: Thursday, 19 December 2024
These Terms and Conditions outline the rules and regulations for using EA Resolve's services includes, Conversion Infustructure Build, Automation Speed-to-lead Engines, Pipeline and Booking Acceleration, and Retention & Operations Engineering. You agree to use these terms when you use our services.
Definitions
"Client": Refers to the person or entity requesting services.
"Company": Refers to EA Resolve, the provider of client acquisition infustructure and related services.
"Project": Refers to the services, deliverables, and work as outlined in the proposal or agreement.
"Services": Includes Conversion Infustructure Build, Automation Speed-to-lead Engines, Pipeline and Booking Acceleration, and Retention & Operations Engineering
Services Provided
We offer the following services:
Conversion Infustructure Build
Automation Speed-to-lead Engines
Pipeline and Booking Acceleration
Retention & Operations Engineering
The scope of each project will be outlined in the agreement or proposal.
Client Responsibilities
The Client agrees to:
Provide all required materials (e.g., images, text, logos) on time.
Ensure all content provided is free of copyright infringement.
Provide feedback, approvals, or revisions within the specified project timelines.
Maintain a secure and active hosting account if hosting is managed externally.
Project Timeline
Project timelines will be outlined in the proposal.
Delays caused by the Client (e.g., missing feedback, content, or approvals) may result in additional fees or timeline adjustments.
The Company is not liable for delays caused by third-party services or unforeseen events.
Payments and Fees
Deposit: A non-refundable deposit of 50% is required before any work begins.
Final Payment: The remaining balance is due upon project completion before the website is handed over or made live.
Late payments may incur a 5% fee every 14 days past the due date.
All fees for additional services (e.g., revisions beyond scope, extra content) will be communicated and agreed upon before work starts.
Revisions and Scope Changes
The project includes revisions as outlined in the proposal.
Revisions beyond the agreed scope will incure additional fees.
Any changes requested after project completion will be treated as a new request and quoted separately.
Intellectual Property
Upon final payment, the Client owns the completed Infustructure and content provided by the Company.
The Company retains the right to use the project for portfolio and marketing purposes unless the Client requests otherwise in writing.
The Client must ensure all third-party materials (e.g., stock photos, fonts, plugins) are properly licensed.
Termination of Services
Either party may terminate the project with a written notice.
If the Client terminates the project, all work completed up to that point must be paid in full.
Deposits are non-refundable.
The Company reserves the right to terminate services if the Client breaches these Terms and Conditions.
Liability and Warranty
The Company will ensure the Infustructurebuild is delivered per the agreed scope and free from errors upon delivery.
The Company is not liable for:
Third-party service failures (e.g., hosting providers, plugins).
Damages are caused by misuse, unauthorized modifications, or external hacking.
All project are tested for functionality and compatibility with the current major browsers. Future updates to browsers or devices may require additional adjustments.
Confidentiality
Both parties agree to keep all project-related information confidential.
The Client's sensitive information (e.g., logins, business plans) will not be shared without permission.
Governing Law
These Terms and Conditions are governed. Any disputes will be resolved in the courts of law.
Amendments
The Company reserves the right to update or amend these Terms and Conditions at any time. Clients will be notified of changes.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: ea.official.me@gmail.com
Phone: +233-597-718422
Address: Nyanyano Road, Kasoa
Thank you for choosing EA Resolve! We look forward to creating something amazing together.