Managed IT Services

Keep your IT infrastructure stable and scalable with ELITE.

With 20 years in IT, ELITE can become your trusted partner to monitor, troubleshoot and evolve all (or any) components of IT infrastructure. We keep the process and costs transparent by documenting the service scope and KPIs in an SLA.

IT components we manage

* We outline a sample set of IT components as it will be individual for each company’s infrastructure and IT assets.

Who Needs Managed IT Services? 

Managed IT services cater to a broad spectrum of businesses, from those without an in-house IT team to those with existing IT expertise. While the obvious candidates for managed IT services are companies lacking dedicated IT staff, the benefits extend far beyond this demographic.

For businesses without an internal IT team, managed IT services provide essential support to ensure the smooth functioning of their IT infrastructure. These companies rely on managed service providers (MSPs) to handle everything from network management and cybersecurity to help desk support and software updates. By outsourcing their IT needs to an MSP, these businesses can focus on their core operations without the burden of managing complex technology systems.

However, even companies with full-time or part-time IT experts can benefit from partnering with an MSP. Managed IT services offer flexibility and scalability, allowing businesses to tailor their IT support to their specific requirements. For example, a company may choose to outsource certain IT functions, such as help desk support or DevOps, while retaining other responsibilities in-house. This hybrid approach enables businesses to leverage the expertise of an MSP in areas where they lack proficiency or resources, while still maintaining control over critical aspects of their IT operations.

Moreover, managed IT services provide on-demand scalability, allowing businesses to scale their IT support up or down as needed. Whether it's during periods of rapid growth, seasonal fluctuations, or special projects, businesses can rely on their MSP to provide the necessary resources and expertise to meet their evolving needs.

At E4dd, we have extensive experience working on split-responsibility projects where our experts collaborate seamlessly with clients' internal IT teams or other MSPs. This collaborative approach enables us to leverage our specialized skills and resources to complement existing IT capabilities, driving efficiency, innovation, and success for our clients.