PRIVACY POLICY FOR DURG: OFFLINE NAVIGATION
EFFECTIVE DATE: September 29, 2025
Thank you for choosing Durg: Offline navigation as your guide to exploring Maharashtra's majestic forts, caves, and waterfalls. Your privacy is critically important to us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have concerning your data. Please read this policy carefully. By using our app, you agree to the collection and use of information in accordance with this policy.
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1. PRIVACY AT A GLANCE
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This summary provides the key highlights of our privacy practices.
WHAT INFORMATION WE COLLECT:
* Location Data (Foreground & Background)
* Account Information (e.g., username, email)
* User-Generated Content (e.g., reviews, photos)
* Technical & Usage Data (e.g., crash logs, feature usage)
WHY WE COLLECT IT:
* To provide live GPS navigation, record your trek routes accurately, and offer safety alerts.
* To create and secure your account and allow you to use community features.
* To build a helpful and interactive trekking community.
* To find and fix bugs, improve app performance, and understand what features are most helpful. DO WE SHARE IT?
* No. Your specific location history is not shared with third-party marketers.
* Only your username is shared publicly alongside your reviews and community posts.
* Yes, your user-generated content is public and visible to other users of the app.
* Anonymized data may be shared with analytics service providers to help us improve the app.
OUR CORE PRIVACY PROMISE: WE DO NOT SELL YOUR PERSONAL DATA TO THIRD PARTIES.
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2. INFORMATION WE COLLECT
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We collect information in two ways: information you provide to us directly and information we collect automatically through your use of the app.
A. Information You Provide to Us
* Account Information: When you create an account for our community features, you may provide us with a username, email address, and password. This allows us to secure your account and your posted content.
* User-Generated Content: We collect the information you voluntarily share within the app. This includes reviews of trekking spots, ratings, photos you upload, and comments you post in the community sections.
B. Information We Collect Automatically
* Location Data (The Most Important Part): Our app's core purpose is navigation, which requires access to your device's location.
- Foreground Location: When you have the app open and are actively using it, we use your location to show your real-time position on the map, provide turn-by-turn directions on a trail, and search for nearby treks.
- Background Location: To provide the best trekking experience, our app needs to track your location even when it is running in the background or your device's screen is locked. This is essential for:
-- Accurate Trek Recording: To create a complete and accurate map of your route, including distance and elevation, from start to finish.
-- Safety Alerts: To provide off-route notifications if you wander from the designated trail.
-- Uninterrupted Tracking: To ensure your trek recording continues seamlessly if you need to use another app or lock your screen. You can disable background location access at any time in your device's settings, but please be aware that doing so will prevent these key features from working correctly.
* Technical and Usage Data: To help us improve the app and fix problems, we automatically collect certain technical information. This data is often anonymized and includes:
- Device Information: Your device type, operating system version, and unique device identifiers.
- Usage Data: Information about how you interact with the app, such as the features you use, treks you view, and time spent in the app.
- Crash Reports: If the app crashes, we collect diagnostic information to help us identify and fix the bug in a future update.
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3. HOW WE USE YOUR INFORMATION
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We use the information we collect for the following purposes:
* To Provide and Maintain the Service: To deliver our core features, including offline maps, GPS route guidance, and trek recording.
* To Enable Community Features: To allow you to post reviews, share experiences, and contribute to our community of trekkers. Your username and content will be displayed to other users.
* To Improve Our App: To understand how our users engage with the app, identify popular features, fix bugs, and develop new tools to enhance your trekking adventures.
* To Ensure Safety and Security: To help keep you safe on the trail with features like off-route alerts and to protect our platform from misuse.
* To Communicate With You: To respond to your support requests or send you important information about the app (e.g., major updates).
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4. HOW WE SHARE YOUR INFORMATION
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We only share your information in the following limited circumstances:
* With Other Users: Your username and any content (reviews, photos, comments) you post publicly are visible to other users of the app.
* With Service Providers: We may share anonymous and aggregated technical and usage data with third-party service providers who perform services on our behalf, such as app analytics (e.g., Google Analytics for Firebase) and crash reporting. These providers are obligated not to disclose or use the information for any other purpose.
* For Legal and Safety Reasons: We may disclose information if we believe it's required by law, regulation, or legal process. We may also share information if we believe it's necessary to prevent harm to our users, the public, or our platform.
* In Case of a Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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5. YOUR PRIVACY RIGHTS AND CHOICES
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You have control over your information and can make the following choices:
* Location Permissions: You can grant, change, or revoke foreground and background location permissions at any time through your mobile device's settings menu.
* Notification Permissions: You can enable or disable push notifications through your device's settings.
* Accessing and Deleting Your Content: You can typically review and delete the reviews and comments you have posted within the app.
* Deleting Your Account: You can request the deletion of your account and associated personal information by contacting us through the email provided below. We will process your request in accordance with applicable laws.
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6. DATA SECURITY
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We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or electronic storage system is 100% secure, so we cannot guarantee absolute security.
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7. CHILDREN'S PRIVACY
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Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.
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8. CHANGES TO THIS PRIVACY POLICY
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We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the app or by other means. We encourage you to review this policy periodically.
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9. CONTACT US
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If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
[sagaryadav478@gmail.com]