Privacy Policy Dunelm 

Thank you for using our application. Your privacy is important to us. This Privacy Policy explains how our application handles information when you use the app.

1. About This Application

This application is an independent application that provides users with convenient access to publicly available online shopping content and services.

This application is not the official Dunelm application and is not affiliated with, endorsed by, sponsored by, or otherwise associated with Dunelm Group plc or Dunelm (Soft Furnishings) Ltd.

Dunelm, its name, logos, trademarks, product names, and other brand assets belong to their respective owners.

2. Information We Collect

We aim to keep data collection to a minimum.

Depending on how you use the application, the app may process limited technical information such as:

• Device type and operating system

• App version

• Basic diagnostic information

• IP address or approximate location that may be automatically processed by web services

• Information required for the application to function properly

We do not intentionally collect sensitive personal information through the application.

3. Information You Provide

If the application allows you to access an external shopping website, any information you voluntarily enter into that website, such as:

• Name

• Email address

• Delivery address

• Telephone number

• Payment information

• Account login information

• Order information

may be collected and processed by the relevant website or its service providers.

We do not independently collect or store your payment card details unless this is specifically stated within the application.

4. Third-Party Websites and Services

Our application may display or provide access to third-party websites and services.

When you access a third-party website through our application, that website may collect information according to its own privacy policy, terms and conditions, cookies, and other technologies.

We recommend reviewing the privacy policy of any third-party service you use.

For information about Dunelm's own data practices, please refer to Dunelm's official Privacy Policy.

5. Cookies and Similar Technologies

The application or websites accessed through the application may use cookies, pixels, local storage, or similar technologies.

These technologies may be used to:

• Keep websites functioning correctly

• Remember preferences

• Maintain shopping sessions

• Improve user experience

• Understand website usage

• Support security and fraud prevention

Cookie settings may be controlled through the relevant website or your device settings.

6. Advertising and Analytics

If advertising or analytics services are integrated into the application, those services may collect limited technical information in accordance with their own privacy policies.

Such information may include device information, advertising identifiers, app usage information, or diagnostic information.

If our application does not use advertising or analytics services, no such information is intentionally collected by us.

7. Data Security

We take reasonable steps to protect information handled by the application against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Children's Privacy

Our application is not specifically directed toward children.

We do not knowingly collect personal information from children through the application. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Data Retention

We retain information only for as long as reasonably necessary to provide, maintain, secure, and improve the application, or where required by applicable law.

Information handled directly by third-party websites is retained according to their respective privacy policies.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Object to certain processing

• Request restriction of processing

• Withdraw consent where processing is based on consent

Requests concerning information processed by third-party websites should generally be directed to the relevant third party.

11. Third-Party Services

Our application may use third-party services for functions such as hosting, security, analytics, crash reporting, or displaying external web content.

Third-party providers may process technical information as necessary to provide their services. Their processing is governed by their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected by updating the Effective Date at the top of this page. We encourage users to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

14. Independent Application Disclaimer

This application is an independent, unofficial application and is not affiliated with, endorsed by, sponsored by, or associated with Dunelm or its owners.

All trademarks, logos, product names, and brand names displayed or referenced through the application belong to their respective owners and are used only for identification and informational purposes.

This application does not claim ownership of any third-party trademarks or content.