Privacy Policy

Last Updated: 10 Oct. 2023

Introduction

Welcome to Dukkan IQ App. We are committed to protecting your privacy and your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when you use our App, including:

Contact information (e.g., name, email address, phone number).
Shipping and billing addresses.
User-generated content (e.g., product reviews, comments).

2.2 Information We Collect Automatically

We may also collect certain information automatically when you use our App, such as:

Device information (e.g., device type, operating system).
Log data (e.g., IP address, access times, app features accessed).
Cookies and similar technologies

How We Use Your Information

We may use your personal information for the following purposes:

To provide and improve our services.
To process your orders and payments.
To communicate with you (e.g., order confirmations, customer support).
To personalize your experience and recommend products.
To analyze usage patterns and improve our App.
To comply with legal obligations.

Information Sharing and Disclosure

We may share your information with:

Service providers and business partners who assist us in delivering our services.
Law enforcement or government agencies in response to legal requests.
Third parties in connection with a merger, acquisition, or sale of assets.
Other users when you voluntarily share information on our App (e.g., product reviews).

Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correctyour data. You can also opt-out of marketing communications and cookies. Please contact us at customerservice@iqdukkan.com to exercise these rights.

Security

We take reasonable measures to protect your information. However, no data transmission or storage is completely secure. You are responsible for keeping your account credentials confidential.

Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most current version will be available on our App, and we will notify you of significant changes.

If you have any questions or concerns about this Privacy Policy, please contact us at customerservice@iqdukkan.com.