Privacy Policy for Duelock Dealer App

1. Information We Collect

This app collects minimal data. It is a dashboard that communicates only with our backend servers via secure API calls.

Data Type                                    What We Collect                                                    Where It Goes

Login Credentials                          Email and password (for dealer authentication)                  Sent to our secure backend server

Device Identifiers                         Managed device IDs

                                                         (to send commands like lock/unlock,

                                                         location, permission control)                                                  Used only for API communication

Location Data                                Location of managed devices 

                                                        (only when dealer requests tracking)                                     Sent from backend server to the dashboard

What We Do NOT Collect:

• ❌ No personal data directly from your device

• ❌ No contacts, photos, camera, or microphone access

• ❌ No browser history or call logs

• ❌ No data shared with advertisers or third parties

2. How We Use Your Information

We use the data only to provide the core service:

• To send remote commands to enrolled devices (lock/unlock, location tracking, permission management)

• To display device status and command history to authorized dealers

• To authenticate dealers before granting dashboard access

3. Local Storage (Cache)

The app uses local storage (cache) on your device to temporarily store:

• Your login session (so you don't have to log in every time)

• Recent API response data (for faster performance)

This data stays on your device and is never shared with any third party. You can clear it anytime from your device settings.

4. How Data is Transmitted

All communication between the app and our servers is encrypted using HTTPS. No data is transmitted in plain text.

5. Data Sharing

We do not share your data with:

• Advertisers or marketing companies

• Analytics providers (Google Analytics, etc.)

• Any third-party services

6. Data Security

We implement industry-standard security measures, including:

• HTTPS encryption for all data transmission

• Secure authentication before granting access

• Data stored only on our secure servers, not on your device

7. Your Rights

You have the right to:

• Request access to the data we store about you

• Request correction or deletion of your data

• Withdraw consent at any time (by contacting support)

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: duelock.com@gmail.com
📞 Phone: +91 9258901600

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated "Effective Date."