DualCam Creator — Support

Welcome to DualCam Creator Support.

We’re here to help you with app usage, subscriptions, technical issues, and feature questions.

Contact Support

If you need assistance, please contact us at:

Email: itscloverofficial@gmail.com

Developer: Siddharth

We aim to respond as quickly as possible.

Frequently Asked Questions (FAQ)

1. What is DualCam Creator?

DualCam Creator is an iOS content creation app that allows you to record using both front and back cameras simultaneously for immersive videos, reaction content, vlogs, POV videos, and creator-style storytelling.

2. Why does the app require camera access?

Camera access is required to:

• Capture photos and videos

• Enable dual-camera recording

• Use creator recording features

Without camera permission, recording features will not function.

3. Why does the app require microphone access?

Microphone access is needed to:

• Record audio during video capture

• Sync voice with video recordings

4. Why does the app require photo library access?

Photo library access allows you to:

• Save videos and photos

• Export edited content

• Import existing media

5. How do I manage or cancel my subscription?

Subscriptions are managed through your Apple ID settings.

To cancel:

1. Open iPhone Settings

2. Tap your Apple ID

3. Tap Subscriptions

4. Select DualCam Creator

5. Choose Cancel Subscription

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.

6. How do I restore purchases?

To restore your subscription or premium access:

• Open the app

• Go to Premium or Settings

• Tap “Restore Purchases”

Make sure you are signed into the same Apple ID used for the original purchase.

7. The app crashes or freezes. What should I do?

Please try:

• Restarting the app

• Restarting your iPhone

• Updating to the latest iOS version

• Updating to the latest version of DualCam Creator

If issues continue, contact support with:

• Device model

• iOS version

• Description of the issue

8. Which devices are supported?

DualCam Creator works best on modern iPhone devices that support multi-camera functionality and advanced video recording capabilities.

Some features may vary depending on device hardware.

9. Can I use the app offline?

Yes, most recording and editing features work offline. Some features may require internet access for subscription verification or updates.

Subscription Information

DualCam Creator offers optional auto-renewable subscriptions.

Example pricing shown in USD:

• Weekly — $2.99

• Monthly — $6.99

• Yearly — $39.99

Pricing may vary depending on your region and App Store currency.

Payments are charged through your Apple ID account.

Privacy & Terms

For more information, please review:

• Privacy Policy

• Terms of Service

Feedback & Feature Requests

We love hearing from creators.

If you have:

• Feature suggestions

• Improvement ideas

• Bug reports

• Collaboration requests

Please email:
itscloverofficial@gmail.com

Thank you for using DualCam Creator.