Last Updated: March 15, 2026

Introduction

Welcome to Durably ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") available on iOS and Android platforms.

Our developer is based in Michigan, United States. Please read this privacy policy carefully. By using the App, you consent to the practices described in this policy.

Information We Collect

1. Information You Provide to Us

Authentication Information:

• Email Address: When you choose to create an account, we collect your email address through Firebase Authentication.

• Anonymous Login: You may also use the App anonymously without providing an email address.

User Profile Information:

• Username: If you create an account, we store your chosen username in Firebase Cloud Firestore.

2. Information Stored Locally on Your Device

The App is designed as an offline-first application. The following information is stored only on your device and is not transmitted to our servers:

• Items or Product Information: Text descriptions of your items or products

• Image Paths: Local references to images associated with your items (the actual images remain on your device)

This data remains under your control and is not accessible to us or synced to the cloud.

3. OpenAI Chatbot Service

Our App includes an optional chatbot feature powered by OpenAI. When you use this feature:

• We do not collect or store your chat history

• We do not transmit any personally identifiable information to OpenAI

• Your conversations are processed in real-time and are not retained by us

• Please refer to OpenAI's Privacy Policy for information on how they process data

How We Use Your Information

We use the information we collect to:

• Create and manage your account (email and username)

• Authenticate your identity when you log in

• Enable the offline-first functionality of the App

• Provide you with access to the OpenAI chatbot feature

• Respond to your inquiries and provide customer support

• Improve and optimize the App's performance

Data Storage and Security

Firebase Services

We use Firebase, a Google service, for authentication and cloud storage of usernames. Firebase's security measures protect your authentication data. For more information, see Firebase's Privacy Policy.

Local Storage

Your items, product information, and image paths are stored exclusively on your device. We recommend you:

• Keep your device secure

• Use device passcodes or biometric authentication

• Regularly back up your device data

Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With Firebase for authentication and cloud storage services

• Legal Requirements: If required by law or to protect our rights

• Business Transfers: In connection with a merger, acquisition, or asset sale

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Update: You can access and update your email and username through the App

• Delete Account: You can request deletion of your account and associated username

• Anonymous Usage: You can use the App anonymously without providing personal information

• Local Data: You can delete locally stored data by uninstalling the App or clearing app data through device settings

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Users

The App is available globally. Your information may be transferred to and maintained on servers located in the United States. By using the App, you consent to this transfer. If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Your Acceptance of These Terms

By using the App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Durably Support
proactive.team.dev@gmail.com
Michigan, United States