Privacy Policy
Effective Date: 08/01/2025
1. Introduction
DSR Service App ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we handle information collected through the app. By using the app, you agree to this policy.
2. Information We Collect
Camera Access: We request permission to use your device’s camera to allow you to take and upload photos for service or emergency requests.
Uploaded Photos: Photos taken are stored securely in our Supabase database and are associated with your service requests.
Account Information: We may store your name, company, contact number, and email to facilitate service communication.
Notifications: We use push notifications to alert technicians and managers about service updates.
3. How We Use Your Information
To process and fulfill service requests.
To help technicians and managers resolve issues efficiently.
To provide you with updates and important notifications.
4. Data Storage and Security
All uploaded photos and data are stored securely in Supabase.
We do not sell, rent, or trade your personal information to third parties.
Data is retained only as long as necessary for operational purposes.
5. Sharing of Information
We do not share your information with third parties, except:
As required by law.
To comply with legal processes.
6. Your Rights
You may contact us to:
Request access to your data.
Request deletion of your data.
7. Contact Us
If you have any questions about this policy, contact us at:
jbourdeaudsr@gmail.com