Privacy Policy for EnergyUp App
Effective date: 2025-12-07
Last updated: 2026-06-20
Privacy Policy version: 1.2
Diamond Soft (“we”, “our”, “us”) develops the EnergyUp mobile application (“EnergyUp”, the “App”).
Privacy contact: diamondsoftmail@gmail.com
This Privacy Policy explains how we collect, use, and share information when you use the App.
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, the GDPR/UK GDPR information in Section 12 also applies.
EnergyUp offers optional auto‑renewing subscriptions. Some subscription plans may include a free trial period (currently 3 days) as shown in Google Play at the time of purchase.
Plans and pricing (indicative; your local price/currency and applicable taxes are shown in Google Play):
Monthly subscription: USD 2.99
Yearly subscription: USD 7.99
Important:
If you start a free trial, your subscription will automatically convert to a paid subscription at the end of the trial unless you cancel before the trial ends, according to Google Play rules.
You can manage or cancel your subscription in your Google Play account subscription settings.
Payments and subscription management are handled by Google Play Billing. We do not receive your full payment instrument details (such as your full card number). Google Play may provide us with limited purchase information (for example, whether you have an active subscription) to enable subscription access in the App.
We use Google Firebase to understand app usage and improve stability:
4.1 Firebase Analytics
What it may collect: app events and usage data, device information, app version, approximate location at the country level, and advertising identifiers (if available).
Purpose: product analytics and improvement.
4.2 Firebase Crashlytics
What it may collect: crash logs, device and app information at the time of a crash, anonymized stack traces.
Purpose: diagnosing errors and improving app stability.
We do not collect precise GPS location.
We do not request or collect names, email addresses, phone numbers, or other directly identifying information within the App.
We do not request access to contacts, photos, camera, microphone, or device files.
The App uses Google Firebase SDKs (Analytics and Crashlytics) provided by Google LLC.
Data may be processed by Google as our service provider / processor for analytics and crash reporting. We do not sell users’ data to third parties.
For more information:
Google Privacy Policy: https://policies.google.com/privacy
Firebase Privacy & Security: https://firebase.google.com/support/privacy
Our App may use geographical data (such as place names and locations) provided by the GeoNames geographical database.
This data is used solely for displaying and processing location-related information in the App. The GeoNames geographical database is licensed under the Creative Commons Attribution 4.0 License (CC BY 4.0).
Data may be processed outside your country. For cross‑border transfers, Google may apply appropriate safeguards (for example, EU Standard Contractual Clauses), where applicable.
Analytics and crash data are retained by Firebase according to default or configured retention periods, which may vary by Firebase product and configuration.
We retain data only as long as reasonably necessary for analytics and app stability purposes.
We rely on industry‑standard security provided by Firebase and follow best practices to protect data in transit and at rest. However, no method of transmission or storage is 100% secure.
The App is not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided data, please contact us and we will take appropriate steps to delete it.
12.1 Legal bases
Where GDPR/UK GDPR applies, we process data for:
Legitimate interests: improving the App, understanding usage, preventing crashes and technical issues.
Consent, where required by applicable law for certain data processing (depending on device settings and your jurisdiction).
12.2 Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your information, and to object to certain processing.
To exercise these rights, contact: diamondsoftmail@gmail.com.
This Policy is governed by the laws of the Republic of Belarus. Disputes are subject to the courts of Minsk, Belarus, unless mandatory law provides otherwise.
We may update this Policy from time to time. Updates will be posted on this page and, where appropriate, we may provide an in‑app notice. The “Last updated” date reflects the latest version.
Email: diamondsoftmail@gmail.com