Privacy & Policy

As we update, improve and expand Druta Bucks Services, this policy may change, so please refer to it periodically. By accessing the website / app or otherwise using Druta Bucks Services, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer.

Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Druta Bucks desktop website, Druta Bucks mobile WAP site & Druta Bucks mobile applications

Information you give us

To avail services on Druta Bucks, you are required to provide following information for the registration/ login process.

(a) Mobile Number: We verify and validate the mobile number provided by you as all recharge based rewards are given based on this number. Other uses:

• Mobile number is also used in assisting you in case of any account related queries raised by you.
• Mobile number is also used to communicate account related activities and custom offers occasionally.
• We may send SMSs with offers from our partners to you that are relevant to your profile. However we completely respect your privacy and we will not send you these offers if you are subscribed to DND - Do not disturb service.

(b) Email address: Your email address is used to communicate service alerts (your activity on Druta Bucks & Service related communication).Other uses :

• We verify your email address through 3rd party services to detect fraud/ unauthorized usage of Druta Bucks.
• We send commercial or marketing messages which we deem to be relevant to you, with an option to unsubscribe in each email. We shall not send you any email communication if you choose to unsubscribe from these messages.

All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve the Druta Bucks Services and for developing new services.

In case you choose to decline to submit your mobile number & email address information on the app during registration, we will not be able to provide services on the app to you. We will make reasonable efforts to notify you of the same at the time of opening your account.

When you register with the Druta Bucks Services, we contact you from time to time about updating your personal information to provide you features that we believe may benefit / interest you. By agreeing to this privacy policy, you explicitly give us consent to use your information as described in this privacy policy. If you do not agree, please do not use or access Druta Bucks services

When do we collect information?

We collect information from you when you register on our site or enter information on our site or when you contact us on our customer service.

Device & account information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number and account information on phone).

How we use this information

We primarily use this information to detect fraud & unauthorized usage of Druta Bucks services. Your device level information is also used in tracking your activity on Druta Bucks for various actions & tasks.

We read SMS messages & routing information only for mobile number verification purposes during registration/ signup on Druta Bucks. We do not read messages sent by any service other than Data Back itself for registration purpose. And we may also read promotional or transactional SMS to provide you with relevant offers. We will never read peer to peer or personal SMS's.

Do we use 'cookies'?

• We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on Druta Bucks.

Unique application numbers

• Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to Druta Bucks when you install or uninstall that service.

Information we share

• We do not share your personal information with companies, organizations and individuals outside of Druta Bucks & its partner companies unless one of the following circumstances applies:

With your consent

• We will share device level information with companies, organizations or individuals outside of Druta Bucks when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside Druta Bucks.

We may disclose to third party services certain personally identifiable information listed below:

• information you provide us such as email, mobile phone number etc
• information we collect as you access and use our service, including contacts in your device, application packages present on your device, email addresses, and third party accounts information on your phone, device information, location, network carrier, messages etc.

This information is shared with third-party service providers so that we can:

• personalize the app for you
• perform behavioral analytics
• provide advertisements about goods and services of interest to you

Once the User permits, we may obtain additional information such as transactional information available on your device, to personalize your experience and improve the app suggestions. This data may be shared within TIL group portals/applications including TIL ad network 'Colombia'. Please be informed that the data collection is handled securely, including transmitting it using modern cryptography (secure HTTPS connection).

For external processing

• We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of Druta Bucks & its partner companies due to various legal reasons

• meet any applicable law, regulation, legal process or enforceable governmental request.
• enforce applicable Terms of Service, including investigation of potential violations.
• detect, prevent, or otherwise address fraud, security or technical issues.
• protect against harm to the rights, property or safety of Druta Bucks & its partner companies, our users or the public as required or permitted by law.

We may share non-personally identifiable information with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages.

We will only share your personal information with other companies or individuals outside of Druta Bucks & its partner companies in the following circumstances:

• As necessary to process your transactions and to maintain your account.
• To complete your registration for a service provided by a third party

The information that we collect, including information obtained from third parties, is shared with our affiliates, meaning other companies owned, controlled or are in partnership with Druta Bucks. Our affiliates, which can be financial and nonfinancial entities, will use such information for their everyday business purposes.

Information Security

Druta Bucks has security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Permissions that we require

Druta Bucks app for Android requires following permissions to perform normally on your device

1. Device & app history - Retrieve apps that are currently running on your device
2. Identity: Get details about different device identifiers for your device
3. Contacts: Find & read email accounts currently associated on your phone and associate them with your account on Druta Bucks
4. SMS: Primary to read and Verify OTP SMS for Druta Bucks signup and registration process. We may also use it for Analytics, Marketing & Targeting purposes.
5. Phone Status: Keep app performance optimized for various statuses of your phone, such as locked / unlocked status etc.
6. Photos/Media/Files & Storage Access - We only read and access various files stored by Druta Bucks app on your device to keep the performance optimized.

Grievance Contact Information

In the event you have any grievance relating to the processing of information provided by you, you may contact us at help.drutabucks@gmail.com .