Privacy Policy

1. Introduction

This Privacy Policy explains how Dr Skinlab (“we”, “us”, “our”) collects, uses, shares, and protects personal data you provide when visiting our website, in-clinic forms, contacting us, or using our services.

By using our services or website (https://sites.google.com/view/drskinlabmidvalley), you agree to this policy.

2. Information We Collect

We collect information you provide voluntarily, including:

• Name, phone number, email, address (e.g. via booking/forms)

• Treatment preferences or medical history (when relevant)

We also collect:

• Usage data (e.g. IP address, browser type, device, date/time, pages visited)

• Cookies and tracking technologies to help us improve user experience

3. How We Use Your Information

We use your data to:

• Provide, schedule, and document our treatments

• Communicate for booking confirmation and reminders

• Improve our services and marketing (e.g. SMS, email promos, with your consent)

• Comply with legal obligations (e.g. medical records retention)

• Enhance your user experience on our digital platforms

4. Sharing of Personal Information

We may share your data with:

• Service providers (e.g. clinics, payment processors, IT services)

• Legal or regulatory authorities if required by law

• Affiliated partners (including during business transfers), always under privacy obligations

• With your consent, for promotional offers or health programs

5. Data Security & Storage

We take measures to protect your data using industry-standard practices (e.g. encryption, access controls). Although we strive for security, no method is impenetrable. We retain personal data only as long as necessary for clinical/legal requirements fo 3 year or consent-based reasons (e.g. promotional emails).

6. Your Privacy Rights

You have the right to:

• Access, correct, or update your personal data

• Withdraw consent (for non-essential uses)

• Object to processing or request deletion, subject to legal requirements
  
  

To exercise your rights, contact us at:

Dr Skinlab
📍 The Boulevard, Mid Valley City, Kuala Lumpur
📞 019‑938 8848
📧 drskinlabmidvalley@gmail.com

7. Cookies & Tracking Tech

We use cookies and similar tools to enhance experience and analyze site traffic. You can disable cookies via your browser settings, but this may affect site functionality.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors. If we become aware of collecting such data without consent, we will delete it.

9. Links to Other Sites

Our website may contain links to other sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this policy occasionally. Changes will be posted here with a revised “Last updated” date. Your continued use of our services constitutes acceptance of the updates.

11. Contact Us

For privacy-related inquiries, please reach out to us:
📞 019‑938 8848
📧 drskinlabmidvalley@gmail.com
📍 The Boulevard, Mid Valley City, Kuala Lumpur