Welcome to Drivers World app Support
If you're having trouble with the app or have any questions, you're in the right place! We’ve put together some helpful resources to guide you.
Contact Us:
Email: ecombusiness4me@gmail.com
WhatsApp: Contact us via WhatsApp through the app
FAQS
How do I create an account?
To create an account, go to the registration page, fill in your details, and submit. You will receive a confirmation email to verify your account
How do I reset my password?
Go to the login page and click on "Forgot Password." Follow the instructions to reset your password via email.
How do I track my earnings?
Navigate to the dashboard where you’ll find a summary of your earnings, along with detailed reports that you can filter by date.
How do I track my expenses?
Navigate to the dashboard where you’ll find a summary of your expenses, along with detailed reports that you can filter by date.
How do I share my Earnings and Expenses with my Accountant?
You can click on the Downloads button in front of the earnings and expenses button that will load all previous month CSV files with data. Click on the share CSV file and it will be ready to share via email or any other platform. You can also share filtered data from the Reports button; simply select the date and click Share CSV file.
What is the Ear vs Exp button on the main dashboard?
answer: 'It shows you income and outgoing amounts.
What is the total tax button on the main dashboard?
The Total tax button calculates your income and expenses and gives you an idea of how much tax is applicable based on your income so far. This is just an estimate, as there are a number of factors involved in taxation. Consult with your accountant for accurate tax applicability.
What is chatroom?
It is designed for the drivers to communicate and share their experience on one platform. This feature can bring drivers under one platform.
Why can't I propose a strike?
To propose a strike, you need to be a Leader. Create a profile in Leader and publish it. Users will start voting on your profile. Once you have a certain amount of support in the shape of votes, you will be eligible to propose a strike.
Can you suggest a professional accountant to help me with tax returns?
Yes, on your main dashboard, click on the Accountant button that will show you all the professional accountants who will be very happy to help you with tax returns or anything related.
What is Marketplace?
Marketplace is a location where users can create listings of their vehicles for app users to see. Since the app is purely for PCO drivers, there is a chance that drivers will be looking to buy or sell special private hire cars.
What are the buttons on the screen when the main dashboard is minimised?
These buttons are shortcut to different websites. It is a small help for new drivers as well as drivers who use Gov websites.
How do i report content in Chatroom?
If you find any content which is against our policy e.g abusive, inappropriate language etc, you can tap on that message, a red flag will appears under that content, tap the flag that will open the options menu. select the reason and it will be reported to Admin'
Can i Block someone in chatroom?
Yes, you can block a user by tapping on message, a red flag will appear below the message, tap the red flag and select Block the user.'
Can i access my reported content and blocked users?
Yes, on main dashboard, top right corner by your name a flag icon is located, tap the icon that will show you all the content reported, tap the button below Blocked user that will show all the blocked users, you can delete the content as well as unblock the users.
Email: ecombusiness4me@gmail.com
WhatsApp: Contact us via WhatsApp in our app