PRIVACY POLICY – TAXI APPLICATION
PRIVACY POLICY – TAXI APPLICATION
Last Updated: 2026-09-18
1. Introduction
Welcome to DriveAL Driver.
This Privacy Policy explains how we collect, use, disclose, and protect your
personal data when you use our taxi booking platform as a rider or driver.
By using our App, you agree to the practices described in this policy.
2. Information We Collect
A. Account Information
- Full name
- Email address
- Phone number
- Profile photo
- Password (encrypted)
B. Driver Information (Drivers only)
- Driver’s license information
- Vehicle registration details
- Insurance information
- Background verification data (if applicable)
C. Location Data
- Real-time GPS location
- Pickup and drop-off locations
- Route information during rides
D. Payment Information
- Payment method details (processed securely by third-party payment providers)
- Transaction history
E. Usage Data
- Ride history
- App interactions
- Device information (IP address, device model, OS version)
3. How We Use Your Information
We use your data to:
- Match riders with drivers
- Provide real-time ride tracking
- Process payments
- Improve ride safety
- Prevent fraud
- Provide customer support
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on:
- Performance of a contract (ride services)
- Your consent (location services, marketing)
- Legal obligations
- Legitimate business interests
5. Location Tracking
We collect and process precise location data:
- When the app is active
- During rides
- In some cases, in the background (for drivers)
Location data is essential for providing ride-matching and safety services.
6. Data Sharing
We may share information with:
- Drivers and riders (limited necessary data for rides)
- Payment processors
- Cloud service providers
- Law enforcement when legally required
- Insurance partners in case of incidents
We do NOT sell personal data.
7. Data Retention
We retain:
- Account data while your account is active
- Ride history for legal and safety compliance
- Financial records as required by law
8. Your Rights
You may have the right to:
- Access your data
- Correct inaccurate information
- Delete your account
- Restrict processing
- Withdraw consent
- Request data portability
9. Data Security
We implement encryption, secure servers, and access controls to protect your personal data.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
11. Changes to This Policy
We may update this Privacy Policy.
We will notify users of significant changes within the App.
12. Contact Us
If you have questions regarding this Privacy Policy, contact:
drivealtaxi@gmail.com