Effective Date: March 25th, 2026
Thank you for playing our games! This Privacy Policy describes: The ways we collect personal data about you and why we do so
How we use your personal data, and
The choices you have about your personal data. This Privacy Policy applies to DragonEGG's games, store, sites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on DragonEGG.com. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within each DragonEGG game, so we can reply to you more quickly. Alternatively, you may contact:
Name of the controller: DragonEGG Co.
Address: 14546, 616-ho, 6th floor, 123, Sohyang-ro, Wonmi-gu, Bucheon-si, Gyeonggi-do, Republic of Korea
Attn: Data Privacy Officer
Email: dragoneggcenter@gmail.com
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.
Data you provide to us directly.
Contact information (such as email address)
Player name or tag and password
Profile information (such as profile photo)
Your messages and other content you submit when you use the Service (such as chat logs and player support tickets)
Data you provide in connection with surveys, promotions, sweepstakes, competitions and other events
Other data you choose to give us (such as name and phone number when you participate in DragonEGG Creators or DragonEGG Make, or DragonEGG Merch or voice chat audio data if you use our voice chat feature)
Our payment service providers will collect your payment details in connection with any purchases you make through the DragonEGG Store
Data we collect automatically.
Data about your account and game progress, including in most cases an automatically created internal account ID
Your IP address and mobile device identifiers (such as your device or advertising ID)
Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier
Data we collect with cookies and similar technologies (see more below)
Approximate location data (as derived from IP address)
Data about your use of the Service, such as gameplay data, purchases made and your interactions with other players inside the Service
You also have the option to create a DragonEGG ID using your email address or other contact information.
Data we collect from our partners. We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
Data we receive if you link a third-party tool with the Service (such as LINE or Kakao in some markets)
Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as refund abuse in games or click fraud in advertising)
Data from platforms that the games run on or data from payment service providers (such as payment verification data)
Data for advertising and analytics purposes (such as surveys), so we can provide you a better Service
Data that you have made available to us from a third party service (such as LINE or Kakao in some markets) via your privacy settings
Your feedback and suggestions posted on third-party sites to improve your experience in our Services
We use your data for a variety of business purposes, such as:
To make the Service work. To perform the contract, we process data necessary to
Create accounts and allow you to play our games and use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and services you request
Send you Service-related communications
To make the Service more suitable for our players. To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
Update and develop player profiles
Develop and improve the Service and player experience
Manage our relationship with you
Provide social features as part of the Service
Customize your Service experience
Respond to your comments and questions and provide player support
Provide you with DragonEGG offers in the Service as well as in other websites and services (including by email).
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other players
To show personalized advertisements. To show you personalized advertisements in the Service and elsewhere (including email) we have a legitimate interest to process necessary data to
Track the content you access in connection with the Service and your online behavior
Deliver, target and improve our advertising and the Service
To keep the Service safe and fair. Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy; DragonEGG Terms of Service. In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
Analyze and monitor use of the Service and its social features
Moderate chats either automatically or manually
Take action against fraudulent or misbehaving players
With your consent. With your consent, we may process your data for additional purposes. ... You can manage your consent related to the use of your e-mail in the DragonEGG ID settings or unsubscribe from any e-mail. The partners operate the ad network and mediation platform, as well as facilitate and participate in ad inventory bidding. For more information, please check the partners’ privacy policies here: DragonEGG.com/en/partner-opt-out.
Apart from DragonEGG, your data can be accessed by others in the following situations:
Other players and users: Social features are a core component of our games.
Our service providers: DragonEGG has vendors who help us to provide the Service. These vendors process your data only at and according to DragonEGG´s instructions.
Advertising and Social Media partners: A list of these partners is available at DragonEGG.com/en/partner-opt-out.
Opt out of marketing emails and other direct marketing. Where allowed under applicable laws, DragonEGG may send you marketing communications based on the existing customer relationship. You may opt out of receiving promotional communications from us by following the instructions in such communications, or by changing your in-game settings. Note that you may still continue to receive non-promotional communications from us, such as communications regarding the Service or updates to our DragonEGG Terms of Service or this Privacy Policy.
Opt-out of targeted advertising. For more information, see also: DragonEGG.com/en/partner-opt-out.
Your other rights. If you wish to exercise any of your data subject rights described above, please use the support options described in “Contact Us”. ... To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by asking you to link your email address with your game account (for example through DragonEGG ID).
... For further information (including how to opt out), please visit DragonEGG.com/en/partner-opt-out.
... Where applicable, we may process email addresses solely to authenticate the player account with a two-step email verification process to enable login. ... If we become aware that a child has provided us with personal data contrary to the above, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account and/or revert them to the underage experience, as applicable.
FOR RESIDENTS OF CERTAIN U.S. STATES Please visit DragonEGG.com/en/disclosure-california-residents for special disclosures.
FOR TURKISH RESIDENTS Please visit DragonEGG.com/en/disclosure-turkish-residents for special disclosures.
FOR SOUTH KOREAN RESIDENTS Please visit DragonEGG.com/en/disclosure-korea-residents for special disclosures.