Depending on your income and other criteria, you may be eligible to use Free File software to e-file your federal and state income tax returns. You can find the eligibility criteria for each of the participating software providers at the bottom of this page.

Important: The income limits noted for each vendor refer to your federal adjusted gross income. Federal adjusted gross income (AGI) is defined as gross income minus adjustments to income. Gross income includes your wages, dividends, capital gains, business income, retirement distributions, as well as other income. For more information, visit the IRS at Definition of Adjusted Gross Income.


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For everything you'll need to choose the right software and prepare your return, see Get ready to e-file your income tax return. For additional tools, see Income tax filing resource center for additional filing information.

Please read the qualifying criteria for each Free File software provider carefully. Free software may be limited to basic returns and may not be available for self-employment income, capital gains or losses, or rental income. If you are not eligible for a free filing option for the software provider you choose, the software provider may charge you a fee.

The IRS Free File Program is a public-private partnership between the IRS and many tax preparation and filing software industry companies who provide their online tax preparation and filing for free. It provides two ways for taxpayers to prepare and file their federal income tax online for free:

Your information is protected from any unauthorized access while it is sent to the IRS. Free File partner companies may not disclose or use tax return information for purposes other than tax return preparation without your informed and voluntary consent. These companies are also subject to the Federal Trade Commission Privacy and Safeguards Rules and IRS e-file regulations.

Prior year returns can only be filed electronically by registered tax preparers for the two previous tax years. The IRS does not allow electronic filing for prior year returns through self-preparation websites. You must print, sign, and mail prior year returns. Our Directory of Federal Tax Return Preparers with Credentials and Select Qualifications can help you find preparers in your area who currently hold professional credentials recognized by the IRS, or who hold an Annual Filing Season Program Record of Completion. You can also check the professional organizations many tax preparers belong to.

Always remember to print your return after you successfully file online. If you forget to print your return, you can order a free transcript. Depending on the type of transcript you request, you'll get more or less of the information from your return.

If you have limited income and/or are over the age of 60, you may get free help e-filing your tax return through the Voluntary Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) program.

The web pages currently in English on the FTB website are the official and accurate source for tax information and services we provide. Any differences created in the translation are not binding on the FTB and have no legal effect for compliance or enforcement purposes. If you have any questions related to the information contained in the translation, refer to the English version.

This tool will not translate FTB applications, such as MyFTB, or tax forms and other files that are not in HTML format. Some publications and tax form instructions are available in HTML format and can be translated. Visit our Forms and Publications search tool for a list of tax forms, instructions, and publications, and their available formats.

Information is updated in real-time. The information on Where's My Refund, available on our website or over the phone at 515-281-3114 or 800-367-3388, is the same information available to our Taxpayer Service representatives. Taxpayer Services will not be able to provide further information if you call.

Various things can delay return processing. A few examples are mailing a paper return, not choosing direct deposit, having errors on a return, missing documentation, and returns identified for additional review.

Usually you can correct the error and try to e-file again. IRS.gov has a tool to walk you through common rejections. If you make the correction and the IRS still rejects the return, you can send it to the IRS by mail. (For more information about e-filing, see Free File Options.)

If information is missing, the IRS will either return the form or send you a notice asking for specific information it needs to finish processing your tax return. Simply send the information to the address on the notice or call the number on the notice, if you have questions.

This is called an audit. If it audits your return, the IRS will notify you by mail, and the notice will tell you if the audit will be handled by mail or in person. For more information, see Audits by Mail or Audits in Person.

Low Income Taxpayer Clinics (LITCs) are independent from the IRS and TAS. LITCs represent individuals whose income is below a certain level and who need to resolve tax problems with the IRS. LITCs can represent taxpayers in audits, appeals, and tax collection disputes before the IRS and in court. In addition, LITCs can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Services are offered for free or a small fee. For more information or to find an LITC near you, see the LITC page on the TAS website or Publication 4134, Low Income Taxpayer Clinic List.

Please remember that you must claim the state sales tax refund (TABOR refund) when filing your state income tax return. If you claimed a 2023 refund, the TABOR refund will be combined and issued out with your refund. Unlike the 2022 Colorado cashback, no separate check will be issued.

Please remember that you must claim the state sales tax refund (TABOR refund) when filing your state income tax return. If you claimed a 2023 refund, the TABOR refund will be combined and issued out with your refund. Unlike the 2022 Colorado cashback, no separate check will be issued.


The Taxpayer's Bill of Rights (TABOR) Amendment was approved by voters in 1992. This amendment to the Constitution of the State of Colorado generally limits the amount of revenue governments in the state can retain and spend. Absent voter approval, it requires excess revenue to be refunded to taxpayers. TABOR also requires voter approval for certain tax increases. The state TABOR revenue limit is generally equal to the prior fiscal year's limit plus the rate of inflation and population growth in Colorado, subject to a voter-approved floor. For more information about TABOR, visit the Legislative Council TABOR web page.

Note: While SB23B-003 made adjustments to the calculation of the TABOR State Sales Tax Refund for one year to make the dollar amount per qualifying taxpayer flat, SB23B-003 did not change the filing requirements for the existing refund mechanism. There is no direct payment option for taxpayers like there was for the Colorado Cash Back program and this refund will not work similarly to Colorado Cash Back. Taxpayers must file a 2023 individual income tax return (or PTC application) and claim the refund to access their TABOR state sales tax refund. In particular, it is important to note that certain individuals must file by April 15 in order to claim the refund. Refer to the instructions for the individual income tax return (DR 0104) or the PTC application (DR 0104PTC) for filing instructions and deadlines.


Sales Tax Refund - Eligible 2023 full-year residents may claim this refund by filing in the manner described below by the appropriate deadline. The refund is $800 for one qualifying taxpayer or $1,600 for two qualifying taxpayers filing jointly.

Use these options if you're paying after you've filed your return. You can also pay at the time of filing through approved electronic filing options, and schedule your payment for any day up to the filing deadline.

Virginia grants an automatic 6-month extension to file your taxes (November 1 for most people). However, the extension does not apply to any taxes owed. If you will be filing during the extension period, but expect to owe taxes, make an extension payment to avoid additional penalties and interest.

Pay by ACH credit and initiate sending payments from your bank account to Virginia Tax's bank account. See our Electronic Payment Guide for details on requirements and set-up with financial institutions, which may include fees.

Kentucky is now offering a new way to file your return. If you would like to fill out your Kentucky forms and schedules without software help or assistance, you may use KY File, the New Kentucky Filing Portal, to file your current year return. KY File is designed to be the simple, electronic equivalent of paper forms. It will provide basic mathematical calculations and simple error checking, but unlike most tax software, it doesn't ask about or explain tax situations. You will need to have your federal forms completed before accessing KY File. Click here to learn more about your free filing options.


For all individuals who are retired from the federal government, the Commonwealth of Kentucky, or a Kentucky local government with service performed prior to January 1, 1998, you may be able to exclude more than $31,110*. If your pension income is greater than $31,110, you will need to complete Kentucky Schedule P, Kentucky Pension Income Exclusion to determine how much of your pension income is taxable. You may use the worksheet in the Schedule P instructions or you may use the Schedule P calculator to determine your exempt percentage. 152ee80cbc

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