Learn how to change the sound that plays when you get a call, text, email, or other notification on your iPhone or iPad. Choose from a variety of built-in sounds or buy ringtones from the iTunes Store.

I contacted Apple support and they told me the same thing, on how to set up a ringtone. Unfortunately that is not what we want. I think this is an operating system issue that will need to have a patch fix and hope they do an update on it.


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My wife just bought a new iPhone 13 a week ago, ringtone is hard to hear even ringtone sound and haptics is set to the loudest setting. Notification sounds r louder than ringtone. Why? Is the iPhone defective or just a software issue?

Although the ringtone volume is up in settings, this might be due to the volume being lowered on the phone. Try calling your wife and as the call is ringing, have your wife press the volume up button. Does the volume appear to be turned up all the way on the slider that appears? If so, you can lock the ringer volume in and prevent it being changed with the side buttons by disabling Change with Buttons if you'd like. Below guidance is from Adjust the volume on iPhone - Apple Support.

The upgrade to iOS 17 re-enabled attention aware features, and I disabled it and Face ID again, but ringtone volumes are still completely borked again since media volume now also controls ringtone volume.

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with the volume of ringtones on iPhone. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support

I've done various scenarios like Going to "Settings > Sounds & Haptics", under Ringer and Alerts, moving the slider causes the ringtone to start playing, but stops after about 1.5 seconds. Change with buttons makes no difference. Under Sounds and Vibration Patterns, I select Ringtone. I have tried changing my purchased ringtone to an apple-supplied one but the same thing happens, I choose any ringtone and no matter which one I choose. the ringtone will play in its entirety then, when I go back to "Sounds and Haptics", and repeat the aforementioned step, the same cutoff occurs. Surely I shouldn't have to do a factory settings reset after only having purchased the phone yesterday??? Can anybody advise me what to do?

When you are in the Sounds & Haptics setting and setting up the loudness of the Ringer then the ringtone is just played as a sample for you to hear it and set it. That does not set up or indicate how long our ringer will ring when somebody actually calls you. Have someone call you and see whether your iPhone rings satisfactorily.

The ringtones on this website are in .mp3 format and is compatible with almost all mobile phones. Download ringtones and use them on Nokia Mobile phones, Samsung, Sony Ericsson phones, LG mobiles, Motorola phones etc...

After more than 4 hours of learning and work, I finally found the way to convert my music clip to m4r format using itune, first limit the length and then convert to AAC -- this option was not available but could be selected in the preference -- not clear in many of the instructions. Now a 29 sec clip is finally created with the correct file extension m4r (generated by conversion instead of "rename"). I use the drag and drop, control-C and -V, or copy and paste, none of these was able to put the clip into the TONES folder. Soooo frustrating, I start realizing why people are saying Apple is as user friendly as its Android competitors. I can't believe I have spent several days but still can't install my own ringtone.

Since I can't find another way to contact you I'll put this here. Thanks for your detailed instructions in that post you linked to. I got stuck at the "Add ringtone to device, iTunes 12.7 or later" step of copying the ringtone to the "Tones" folder on my iPhone. I was trying to drag-and-drop it (High Sierra) and perhaps was a bit slow. After some further web searching I finally tried and found success with copy/paste instead.

Changing the extension of a valid AAC file, of suitable length, is sufficient. On a Mac step 7 is key because iTunes/Finder will not transfer the file as a ringtone if it is attached to the library. There is no need to pay for a third party conversion service.

I created a rubbishy drum beat track when I was just messing around with the Garageband App. Just playing with the options and I exported it as a ringtone. Now I can't get rid of it. Deleted it from the Garageband file area in iTunes, still appears in the list on the phone. Deleted it from Garageband using Garageband. Still appears in the ringtone list...

In the My songs page in GarageBand on your phone, tap edit and select any song (doesn't matter which one...if you have no songs just create a blank one right quick), and then tap the share button and scroll to Ringtone. If any pop-up message shows just click continue. Then tap "your ringtones" and hit edit; then you should see the red minus, which you can tap to delete the ringtone. This is the only way I've found to do it...it removes the tone from the "export ringtones" area you used to make it available as a ringtone in the first place. Doing this does indeed remove the tone from the list in Settings-Sounds. Hope this helps.

Same issue. I have a ringtone loop I cut in Garageband. Can't delete it. I even restored my phone to a backup I had from BEFORE I installed Garageband and the app was back, and the ringtone is not listed anywhere I know of to delete it, but still shows and plays in the Ringtone settings.

I deleted the app because I already export the ringtones that I like. But when I decided to remove those ringtones I install the app again and the minute I went to "My Songs" and made I new one to export because that's the only way I know how to get to "Your Ringtones" and deleted the ringtones, but when I click it the ringtones wasn't there. And I dont know how to delete it :(

hello, I had done as you suggested but ringtones have returned and now mysteriously disappeared even from Garageband .. I connected the iPhone to iTunes but the situation does not change: the ringtones are in settings and I can not find them for ultimate elimination.

Going to "Settings > Sounds & Haptics", under Ringer and Alerts, moving the slider causes the ringtone to start playing, but stops after about 1.5 seconds. Change with buttons makes no difference. Under Sounds and Vibration Patterns, I select Ringtone. I have made some custom ringtones in addition to the built in ones that iOS provides. No matter which one I choose. the ringtone will play in its entirety. However, when I go back to "Sounds and Haptics", and repeat the aforementioned step, the same cutoff occurs.

I purchased a ringtone through the tone store but it isn't showing up in my list of ringtones. I saw online while browsing for a solution that you should be able to just tap the purchased ringtone in the tone store and a menu should pop up with the option to make it the default ringtone- however tapping the purchased ringtone does not pull up a menu or anything for that matter.

I had trouble getting it to download for a while as it would say it was downloading and then just show the cloud image again, trying it over and over didn't do anything. But now rather than the cloud/download button there is instead a button that says play which when pressed just opens apple music and plays the song/ringtone. I can't find an option to set it as my ringtone and it's driving me crazy.

I was worried perhaps it purchased it as a song rather than a ringtone but again- I bought it in the tone store amongst other ringtones so why would it be in there if I couldn't use it as a ringtone right?

Yes I've followed the instructions that you had linked above, the ringtone isn't showing up in sounds & haptics and it also doesn't show up as an option when I try to assign it to a specific contact. When I initially purchased the ringtone from the tone store, I never got a pop up asking me if I wanted to assign it as default or to a contact right then and there. I'm not sure why.

Thanks for using the Apple Support Communities. We understand that you're having an issue with a purchased ringtone. To make sure we've got it right, you are following the directions outlined in article, Use tones and ringtones with your iPhone, iPad, or iPod touch, right? If you're not seeing the option in Settings > Sounds & Haptics to select this tone, have you tried assigning it to a specific contact? If not, give that a try and see if it works.

Thanks for following up. Just to make sure we've got it right, this was purchased through iTunes, right? What's the iOS version you're using? This is in Settings > General > About. If your iOS is up-to-date, it might be a good idea to contact iTunes Support just to make sure that everything went smoothly with the purchase and to see if they can provide tips on how best to get your new ringtone to show as an option. e24fc04721

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