This makes me believe there is something either with the Windows 10 Machine that needs configuring or the Router's port forwarding that needs adjusting. I have been methodically checking all of these settings - and have found no anomaly as of yet. And, as I have said, I've been using these two computers to connect when outside the network for years (usually, when I travel for business).

Anyway, the only thing I can think of is that maybe Norton needs to know the port I am using to connect - but, that doesn't really explain why I still cannot connect when I disable Norton's smart firewall.


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Learn more about customizing Device Trust

To secure your device from other devices, you can specify an appropriate trust level to the devices that are connected to your network. The trust level of a device depends on the trust level of its network. When you change the trust level of a network, Norton assigns the same trust level to all the devices that are connected to that network. However, you can change the trust level of individual devices using the Device Trust option. You can use the Configure option to change the trust level of other devices on your network.

That seems like it is for devices on the same network. I'm outside of the network (sitting in a hotel room) using random IP address attempting to connect to my remote machine (Computer A). For many, many, years I had zero issues connecting in this way - up until yesterday when I installed Norton.

This (link below) seems like a different case - This person is already able to log into his or her machine - but desires to narrow the scope of who can log in (limit access to one machine and one IP). I can't log in at all from outside the network.

I've been repeatedly checking my Windows machine settings, my router settings, and my laptop settings - everything looks good. And, really, since I have been connecting the same two machines together for years - nothing should have changed with regards to settings on Windows, my router, or laptop. And, if I'm on the same network I can Remote desktop to the machine.

That's not really true, there are windows updates etc. Happens many times that an error coincides with install of a program but its not the cause: To find the error I would delete Norton and see if the problem persists, if it does, its not Norton. If its solved it is Norton. Then take it from there.

"That's not really true, there are windows updates etc. Happens many times that an error coincides with install of a program but its not the cause: To find the error I would delete Norton and see if the problem persists, if it does, its not Norton. If its solved it is Norton. Then take it from there."

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I see that I lack the choice to reboot/shut down via the start menu when logged into Windows 7 via Remote Desktop, whereas it is present in Windows Server 2008 R2. Is there some setting in Windows 7 to enable reboot/shutdown?

Having looked around a bit, it appears there is unfortunately no way to enable reboot/shutdown from the start menu in a remote session in Windows 7, even through group policies :( I guess Windows 7 is designed for a "dumber" user on average, considering Server 2008 is not gimped in this way :) I guess my main method will be to press Ctrl-Alt-End (remote equivalent to Ctrl-Alt-Del) and then use the shutdown options from that dialog.

To add to the excellent answer for making the shortcut -- when you open cmd.exe make sure to do "run as Administrator" or use runas, otherwise windows will (probably) tell you "You do not have sufficient privilege to perform this operation." That's whether your account has admin rights or not.

At first I thought the message was due to my running in an RDP session (of course) but I was then able to create the shortcut manually in \Users\Public\Desktop -- so not a permissions issue, but just UAC doing its job.

Yes, there is a way to do this. I have it enabled on a remote machine in Windows 7 Professional. Stating there is NO way to do it in Windows 7 is incorrect information. It can be done, I am using Windows Classic Shell for the Windows Classic Start Menu on the machine.

I am not exactly sure how I enabled it... I'll keep researching it & get back to you, BUT it can be done. It's right there on the start menu when I connect remotely. The classic Windows start menu "Shutdown" button is there right under the "disconnect button" and has all of the regular submenu buttons; restart, switch user, shutdown, sleep, hibernate, & lock. Yes, they all work just like sitting in front of the machine. Possibly, it is something in the Windows Classic Shell, you might look into it.

I have not yet figured out how the shutdown and restart buttons for RDC are available off of the star menu in a RDC session on my observatory machine, but LonnieBest is correct. By going to the settings from the menu then to the security button you will get to the windows screen to Lock, Logoff, Change Password, or Start Task Manger. You will find a red "power button" to the right bottom of the screen, clicking on it will bring up the ability to Restart, Sleep, Hibernate, or Shutdown the remote machine. Works fine for the machines I do management remotely for in the observatory and the shop. You must have administrator privileges or permissions to use the Security menu button for this however.

Just as stated above, I also am using the "Classic Shell" program to give back some of the functionality removed by MS. In Classic Shell there is a check box that reads "Show Shutdown during remote sessions". It can be found by selecting "All Settings" and under the Special Items Tab. It is near the bottom of the list.

Version 1.x had a bug whereby anybody using a Mac with a non-US keyboard was tortured by the software failure to map keys correctly to the Windows session. The most infamous examples of this where that the Mac " (speech marks) key would generate an @ (at symbol) in Windows and vice versa although a number of other incorrect key mappings also apply.

Microsoft then bought a 3rd party RDC client and this became the next Microsoft official client and I cannot remember if this was released as version 5.x or 7.x. Regardless as this was new/different code it REINTRODUCED THE SAME BUG!!!

When I last was personally victimised by Microsoft with this issue many years ago I also reported this but I found that the Parallels Remote Desktop Client for Mac did not have this bug. The reason being it was not written by American programmers who are wilfully ignorant regarding international keyboard layouts.

Unfortunately I now once more have to use an RDC client and I am finding that the Parallels client whilst still available is not connecting to the Microsoft RDC server whereas the Microsoft client does successfully connect even if it then inflicts cruel and unusual punishment in the form of this now ancient keyboard mapping error.

I have however been able to prove that the RDC client for Mac available here - www.jumpdesktop.com DOES connect to the same Microsoft RDC server and DOES NOT have this keyboard mapping bug. However the JumpDesktop client is a chargeable product.

Microsoft over the decades has in a number of cases committed grave offences against Mac-kind but in more recent times has been comparatively friendly to the Mac using community. Why therefore is this bug which affects potentially BILLIONS of people around the world i.e. anyone who does not have a Mac with an American keyboard still not been fixed?

5. On the Mac type in to the Wordpad document abcdefghijklmnopqrstuvwxyz these all map correctly. Now on the Mac type the @ (at) symbol, in Window you will instead see the " (speech marks) symbol, now on the Mac type the " (speech marks) symbol, in Windows an @ (at) symbol will appear. As mentioned other keys like the \ (back slash) are also incorrectly mapped.

When using the Macintosh "Microsoft Remote Desktop" (French ?) I have a keyboard problem with Powershell : my keyboard does not send anything to the powershell session if the keyboard mode is "Unicode" in the "Keyboard Mode" "Connections" menu.

I have problems with keyboard input in certain apps using rdp. In windows it works from iPad. When I start Zbrush and power shell keyboard input is impossible. Nothing happens. Is this the same cause?

We've been suffering this problem for years. We've mostly got around the problem by asking the users to set the keyboard mode to Unicode, which allows enough of the UK Mac keyboard to be mapped as the average user needs, including the '@' sign and speech marks.

However, as developers we use Scancode, which allows us to do things in calculations that Unicode doesn't. We've uploaded a custom UK keyboard to each RemoteApp server, which again does an OK, but not perfect job.

Now we have a problem for users authenticating by OAUTH 2 for Microsoft 365 within our apps. Typing into a web browser within FileMaker using Unicode results in a 'Before typing, press Tab or click in a field' message, which is a standard FileMaker error when trying to enter data without having the cursor in a field. However, there are no fields in this case, just the native Microsoft Edge engine based web viewer.

Swap the setting to Scancode and all works fine, except the keyboard mappings then rely on the custom keyboard, which has to be selected within a floating language bar and set for each session (if it opens at all, or with the text displaying to change it, which is the most common annoyance). 152ee80cbc

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