Download Radeon Driver

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Hello, I'm not very experienced with this kind of stuff and I just made an account to ask about this issue specifically because I'm pretty desperate, I've been dealing with this problem for 2 years and haven't been able to find a fix to this day, the problem is that whenever I restart my computer after a graphics card driver update I end up with really bad mouse lag/freezing, whenever I move my cursor it freezes for a second every 3-4 seconds, this affects some games that become unplayable because of it, some games are not affected by it but it's rare, other stuff such as videos are also affected, by the time I started having this issue I didn't thought of doing a system restore or rolling back drivers so I ended up stuck with the problem

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I'm recently making a post about this even though I've had this issue for years because I thought I just got rid of it recently, I moved from Windows 10 to Windows 7 and with the help of a friend all drivers were reinstalled, the mouse lag was gone but I was still having issues since the driver that was installed was outdated and couldn't run certain games, I had decided to update the drivers which caused the same issue, thankfully I did a restore point and I'm not dealing with the issue right now but I am pretty stuck, I've tried several driver updates and versions, no matter what they always give me the same issue, currently I am stuck with a Standard VGA Graphics Adapter and I don't know how I can update to a driver that doesn't give me mouse issues, a friend told me that maybe I should get an older AMD driver update but I know very little of this and I'm not sure what to try

I have tried numerous times to uninstall and reinstall the driver and everytime I the AMD driver is activated the mouse/cursor stalls return. This is on a completely fresh installed Windows 10 2004 Acer System with an AMD A6-6310 R4. If the problem was supposedly fixed, what am I doing wrong that I keep having the problem?

I've had the same issue for years now. For the longest time, I thought it was just an issue with Windows Update to the new version. I believe that before 2018 or 19, this graphics driver did play nice with Windows for whatever reason. I purposefully kept Windows un-updated for this reason, but sometime in 2019, I decided to update to the latest windows version to see if the issue got fixed. It did not.

I ended up "fixing" the mouse lag by going into my Device manager program, clicking on Display adapters, and right clicking to disable the AMD Radeon(TM) R4 Graphics driver. This solved the issue immediately, and now, it pops up again once windows re-updates (presumably re-enabling the driver). I don't really game on this computer, so it's not an issue for me, so if you're in the same boat there, this solution may work for you or whoever else is reading this.

I don't think you're doing anything wrong - it just sounds like this driver and windows update aren't playing nice with one another, and neither company is willing to look into it because this is such an old system and probably only affects a handful of us.

So, my uncle has been having this lag issue for the longest time. His mouse, and really, the system will freeze every 2 seconds. Not kidding, it would drive me nuts. Two seconds it works, one second, or a fraction of, it freezes. Even watching YouTube videos, it's freezes every two seconds.

Finally, I took a look at his laptop and tried a few things. Today, I installed the Windows 10 64 bit driver/software that I found on the support page (radeon-software-adrenalin-2020-21.5.2-win10-64bit-legacyasics-june21-legacy).

The program ran, said it would set the graphics back to factory settings (or something like that) and at some point during the process the mouse and laptop instantly began working as it should. I was thrilled. When it finished, it said the laptop had to restart. The laptop restarted, after some updates, and the mouse continued to work great. When I logged in, the AMD software ran another 5 minutes. I can't remember if just started or I clicked start. But it ran five minutes, and boom, the lag was back. Better, it does it only every 3 seconds now, lol. So, any suggestions on what I should try?

I was using an April 2022 build of the driver until today. I ran into severely low FPS in a game and the only fix seemed to be updating to the most recent driver. Now I'm feeling the stuttering again.

I am a user of an HP laptop powered by an AMD A8-7410 APU, quite a nice rig for Internet browsing, Blender modelling and even some light duty editing on Capcut, and found out that only HP provided drivers could be used in those products.

HP has not updated those drivers since 2016, so support for some features like Vulkan is not existant. Some games and software will not work and any performance improvements that AMD has made for Carrizo, Carrizo-L and Bristol Ridge products will not be available on your platform.

Even Chrome will disable graphic acceleration which will slow layout, 3D-processing like WebGL and even video decoding.

If you try to install the official AMD Adrenalin drivers, you will find lockups and the terrible mouse stuttering (mouse pauses for a second every 3 seconds). This hiccups or mouse stuttering cannot be fixed by the user, however I found a solution.

Back in the early 2000s, there were tweaked drivers by AMD fans that fixed some of the problems current drivers might have, these were called Omega drivers, and users craved them because they gave stability fixes and performance/feature gains over the official AMD drivers.

Hope has been found in Amernime Zone, a not official AMD driver which works on legacy platforms and fixes some of the issues. Yesterday, I downloaded Legacy GCN 23.7.2 Flex... and it has a nice install script, which has an option to "Fix Stuttering mouse on APUs"!!!!

Yes, as amazing as it sounds the driver will install and the stuttering will dissapear! And things like Vulkan will be enabled! Of course, the Vulkan performance is quite crappy on Beema-based R5 chipsets but I was able to play DirectX-11 titles quite faster than with the HP supplied 2016 driver!

Give it a try!

There are drivers for GCN 1/2/3 like the Carrizos and Bristol Ridges and for the even older Terascale (Llano like A8-3500m) APUs!

This tool is designed to detect the model of the AMD Radeon graphics, AMD Ryzen chipset, and version of Microsoft Windows installed in your PC, and then provide the option to download and install the latest official AMD driver package that is compatible with your system.

Basically, I play Monster Hunter World on steam, and I get a message that says my Radeon driver is out of date and that I need a driver version that's 20.2.2 or newer. But when I check device manager it says that my Radeon graphics driver is 25.20. I also contacted acer support and they had me download a program called Driver Booster 10 which also told me that my Vega driver is updated at the 25.20 version. But for some reason I still receive that message whenever I try to play monster hunter. Thats when I noticed I had a Radeon app on my computer that said my Radeon is actually version 18, not what device manager says. The game will still play but after a while the computer gets hot and turns off on me.

Now I went to Intel's website after AMD's customer support told me that my driver would be found on Intel's website and was able to find that there was an "Intel HD" & "Radeon RX Vega" graphics that COULD be updated. So currently I have 25.20 but was able to update the intel graphics to the 31.0 version. But the Radeon doesn't work because it pulls up the AMD software installer and I get "error 182". I followed instructions on one of the forums on this website and found out how to manually install the new driver, but I receive this message...

"Installing this device driver is not recommended because Windows cannot verify that it is compatible with your hardware. If the driver is not compatible, your hardware will not work correctly and your computer might become unstable or stop working completely. Do you want to continue installing this driver."

So, my question is since device manager and driver booster both say the same thing as far as the driver already being updated, should I not touch any updates and just assume that it's a problem with Steam or Monster Hunter?

Or since Intel's website detected that I have updates available and even the Radeon app was showing a prior version than device manager...am I okay with installing that driver manually and I won't occur any problems that were indicated in the driver installation warning message?

The Intel graphics drivers are generic, meaning they might or might not work with your specific machine. Based on that, we actually recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them to work with your specific platform.

In order for us to be able to verify further details about the graphics drivers installed in your equipment, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

So, after speaking with AMD, and receiving a warning message from Intel about trying to download the driver I actually got in contact with ACER customer support to ask them for guidance in this situation seeing as they're the manufacturer of my Acer Aspire. I was informed by the customer agent representative at Acer that the components in the computer are only "put together" by Acer and that the drivers and system features and everything else etc. is provided by and customized by Windows and Intel. He told me that they (Acer) would have nothing to do with the drivers and wouldn't be able to offer support and that I would need to reach out to Intel, AMD & Windows. At this point the only people I haven't spoken with as far as customer service is Windows and Intel and it seems so far I've been getting a run around as far as simply updating a driver. So, if the manufacturer is the one who has specific customizations on my computer, then I'm not sure why ACER would be relaying that information to me as if they don't. ff782bc1db