Travel plans sometimes change and you may want a refund for a purchased airline ticket or other related services such as baggage or seat fees. This page contains useful information to determine whether you are entitled to a refund for air fare or services related to a scheduled flight.

Note: While airlines are not required to issue a refund for non-refundable tickets, they are free to do so or they may issue a credit or travel voucher for future use on the airline. Airlines must also comply with the promises they make, and in some instances, they may be willing to offer passengers accommodations or other benefits that they are not required to provide. Contact the airline directly to inquire about additional accommodations or benefits.


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Although airlines must hold a reservation for 24 hours or provide a refund to consumers at their request within 24 hours of making a reservation, airlines are not required to make changes to a ticket free of charge (for example - change your ticket to a different date or correct a misspelled name on the reservation).

In some cases, instead of paying for a change fee and a potential difference between the original ticket price and the current ticket price, it may be cheaper to request a refund for the ticket and rebook. However, please keep in mind that ticket prices can change quickly.

No, the 24-hour refund/reservation requirement for airlines does not apply to tickets booked through online travel agencies, travel agents, or other third-party agents. However, these agents are free to apply the same or similar procedures to provide equivalent or similar customer service.

In order to be reimbursed, the student must provide a receipt of the plane ticket with credit card information that can be used to verify proof of purchase. The student will also need to answer several prompts with a one-page essay to reflect on their time spent in El Centro. This form is provided by the Assistant Director of the CREDE.

If your plane ticket is over $650, $650 can be reimbursed by El Centro but the student themselves will remain responsible for the rest of the balance. For example, if your ticket is $1000, we will provide $650 towards it.

The Syracuse Abroad Plane Ticket Loan Program allows Syracuse University students who are fully funded with need-based financial aid to apply their financial aid funds toward the purchase of their plane ticket abroad. Visiting, international, graduate, and non-aided students do not qualify.

Students must receive full financial need-based aid (combination of grants, scholarships, and student loans) to cover the cost of their tuition, program fee, and plane ticket. Approval from the Syracuse Abroad and Financial Aid Office is required also.

Have you ever wondered why plane ticket prices seem to jump around at random? This is actually the product of a carefully calculated algorithm that airlines use to maximize their profits by balancing individual ticket pricing and the capacity of the plane. The price of a plane ticket is constantly changing based on current demand for a flight, the number of seats available, and the timing of booking. Although the algorithm itself is quite complex, there are a few easy steps that can be taken in order to ensure you get the best possible deal for a flight. 


The best time to buy a ticket is late on Tuesday or early on Wednesday, in the time zone that the airline is based. This is because most low fare tickets are opened on Monday and few people tend to book flights early in the week so after a full 24 hours open with low demand, the fares will likely get bumped down again, hitting their weekly low sometime on Tuesday or Wednesday. Later on Wednesday and through the rest of the week, more people tend to buy or look at plane tickets, bumping the fares back up. Furthermore, demand, and therefore price, tends to be higher in the beginning of the month after everyone receives their paycheck, so consider booking on the back half of the month. The seats tend to price up into higher buckets, regardless of demand, in weekly cycles as the flight gets closer. So, starting at 21 days before the date of the flight, the prices will go up slightly, and this happens again 14 and 7 days before the flight, as well, so your best bet is to book more than three weeks in advance [11], [15], [16].

Have you ever been frustrated when looking for an award ticket with your frequent flyer miles, only to be thoroughly disappointed that almost nothing is available? Chances are, you were looking during the same time period that most people do.

As I've mentioned, in the case of a marriage name change, contact Customer Relations at 1-855-234-4654 and they will, upon supplying proof of old name/new name (old ID, new ID and marriage license), update your Rapid Rewards account and change the name on an existing ticket.

Interesting that this agent says just call and name can be changed. I just called to change the last name on a ticket I purchased for my son's girlfriend and was told by the agent I spoke to that I could not change the last name on the ticket by phone - that I had to change it at the airport on the day of travel. I accidentally used the former married name of my son's girlfriend instead of her maiden name. It makes me nervous waiting until the day of travel. I don't understand why last name cannot be changed for me if I bought the ticket. Very frustrating to say the least.

I made a pretty airheaded mistake back in January that I just realized this morning. I bought my plane ticket using my rapid rewards account information, which was sadly, was my maiden name and not my married name. I'm wondering what I can do to fix this issue? I don't have a twitter account so I am not able to reach out via that network. I have my marriage certificate and also, obviously my drivers license.

I booked a flight before I legally changed my last name to my married name. My RapidRewards account has been updated, but SWA customer service said they can't change my last name on a ticket that has already been booked. I was advised to bring my marriage license with me to verify the name change to the TSA agent at security. I was also advised to arrive early because this process may take a while.

Even if the fare rule doesn't allow refunds in principle, the airline may decide to give you one anyway, especially if you cancel long in advance so they have ample time to sell the seat to someone else. Although it's only one data point, it happened to me with Lufthansa a couple years ago, but since it's the only time I have had to cancel a ticket, I can't say how common it is.

I had a pair of non-refundable tickets I thought I was going to lose money on because my trip got cancelled; however, as a few people have mentioned...CALL THE AIRLINE! Technically, they did not refund the money for my tickets, but they gave me a credit to use within one year.

While that might not seem like a good deal, it really was. My plans changed at the last minute and I had no options. I couldn't call anyone or try to sell them--I'm not even sure I could sell the original tickets (they said "only the passenger listed on the ticket could use the ticket"). However, the "new" status of my credit not only gave me 12 months to use them, it also gave me new terms to change the passenger's name (for a fee). Although I used the credit to purchase tickets for a new destination, it was nice to know I had a year to figure out what to do.

In most cases, airlines (for a fee that varies) will allow you to change the name on the ticket if it has not been used. You can check if this is allowed and then sell your ticket online; bearing the cost of the name change.

Have you contacted the airline yet? Depending on the circumstances of your travel companion's inability to go, they maybe able to cancel and leave you a credit that you can apply towards a future ticket, offer a partial refund of taxes or perhaps more, allow you to reschedule.

The airline may indicate that tickets are non-refundable, non-returnable, or non-transferable, but the reality is that those rules are there for the airline's benefit - they may choose to refund, return, transfer, or provide a gift card or voucher at the customer's request.

Barring that, another option is to find out if, rather than transferring it to another person you can transfer the ticket to an item. Many airlines allow customers to purchase a seat for fragile or bulky items. If you can do this, post an ad and see if you can transport a fragile package for someone. It's a bit of a long shot, but "white glove" transportation services do this for a premium, and you might be able to find someone needing such a service that could offset or completely cover the cost of the ticket you might otherwise lose.

Even with a non-refundable ticket you should be able to get back whatever taxes you have paid on it, and on some tickets the taxes form most of the cost. Unfortunately, some airlines takes a substantial fee for this, so you will have to talk to your airline to figure out if it is worth it.

Cheap tickets are often not refundable, and certainly not transferable. But there are a lot of taxes that have probably been paid for, and being that there are two countries involved and possibly three given there's a stop somewhere, you probably would be entitled to some form of refund on fees and taxes that you were initially charged for that the airline had passed on to you. e24fc04721

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