The security researcher reported that no other data related to MyHeritage was found on the private server. There has been no evidence that the data in the file was ever used by the perpetrators. Since Oct 26, 2017 (the date of the breach) and the present we have not seen any activity indicating that any MyHeritage accounts had been compromised.

We believe the intrusion is limited to the user email addresses. We have no reason to believe that any other MyHeritage systems were compromised. As an example, credit card information is not stored on MyHeritage to begin with, but only on trusted third-party billing providers (e.g. BlueSnap, PayPal) utilized by MyHeritage. Other types of sensitive data such as family trees and DNA data are stored by MyHeritage on segregated systems, separate from those that store the email addresses, and they include added layers of security. We have no reason to believe those systems have been compromised.


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MyHeritage users who have questions or concerns about this incident can contact our security customer support team via email on privacy@myheritage.com or by phone via the toll-free number (USA) +1 888 672 2875, available 24/7.

As always, your privacy and the security of your data are our highest priority. We continually assess our procedures and policies and seek new ways to improve our approach to security. We understand the importance of our role as custodians of your information and work every day to earn your trust.

If you use MyHeritage for testing your DNA and tracking your ancestry, you may need to change your password. That's the company's guidance following a data breach that exposed email addresses and encrypted passwords for more than 92 million users.

The security researcher reported finding no other data related to the company on the server where the file was found. And MyHeritage says there's been no evidence that the perpetrators have used the data in the file.

MyHeritage said it has no reason to believe that the breach compromised any of its other systems. The company notes that it stores information such as family trees and DNA data on segregated systems - separate from those that store the email addresses - that include added layers of security. The company also says it doesn't store credit card information.

Users who have questions can also contact the company's customer support team via email at privacy@myheritage.com or by phone via the toll-free number (USA) +1 888 672 2875, available around the clock.

It also makes sense to monitor the news for reports of data breaches and other cyber security incidents that may affect your personal information. You may also want to consider an identity theft protection service, such as Norton with LifeLock, that helps protect you against identity theft and works to restore your identity if you become a victim.

Many people have tested their DNA and are looking for a safe, and free service where they can upload their DNA data and receive DNA matches. Millions of people have found new family members through MyHeritage. See this story about Rae Robinson, who had been searching for her paternal family for 31 years, trying many DNA testing services, until an upload to MyHeritage cracked the case.

The privacy of users is paramount to us at MyHeritage. We know that the data you share with us is precious to you, and we are committed to protecting that data, ensuring it remains safe and secure, and giving you full control over the information you share. We consider this to be a core value of the company.

Even without the FamilyTreeDNA raw data for the Y to compare with, the MyHeritage DNA raw data does not give much confidence regarding the accuracy of the Y chromosome interpretation as far as single allele processing goes. MyHeritage does not yet make report any results based on the Y chromosome, but they should double check this before they do.

Of those, the cM total matches changed for 3717 of them, but the largest change was only 7.9 cM with the FamilyTreeDNA raw data giving a match of 107.1 cM and the MyHeritage DNA raw data giving a match of 99.2 cM. For this extreme case person, here is the comparison:

The security breach underscores growing concerns about the privacy of data submitted to genealogy platforms. Last month, news that investigators tracked down their suspect in the case of the Golden State Killer sparked worry about the privacy of genetic data shared with commercial sites such as MyHeritage.

Researchers at the University of Washington encoded a strand of DNA to contain malware, which allowed them to take remote control of a computer that was being used to process genetic data. And while the researchers stressed the chances of that kind of attack are minimal, they found a host of vulnerabilities in the commercial programs that are used to analyze DNA.

Hashing passwords is a one-way encryption process allowing sensitive data to be stored easily, and although there are theoretically ways to reverse hashing, they involve immense amounts of computing power and quite a bit of luck. So the passwords are probably safe, but MyHeritage has advised all its users to change theirs regardless, and they should.

Credit card information is not stored on MyHeritage to begin with, but only on trusted third-party billing providers (e.g. BlueSnap, PayPal) utilized by MyHeritage. Other types of sensitive data such as family trees and DNA data are stored by MyHeritage on segregated systems, separate from those that store the email addresses, and they include added layers of security. We have no reason to believe those systems have been compromised.

As of 2023, the service supports 42 languages.[9][10] In 2016, it launched a genetic testing service called MyHeritage DNA, with more than 6.5 million DNA kits in the company's database by March 2023.[11] The company is headquartered in Or Yehuda, Israel,[12] with additional offices in Tel Aviv, Israel,[13] Lehi, Utah,[14] Kyiv, Ukraine, and Burbank, California.

MyHeritage was founded in 2003 by Israeli entrepreneur Gilad Japhet (who continues to serve as the company's CEO).[2] Japhet started the company from his living room in Bnei Atarot, Israel. For a long time, the company's headquarters were located in a family farmhouse in Bnei Atarot.[15] In its infancy, MyHeritage was almost completely self-funded but had received funds from angel investors by 2005. It switched from a free service to a freemium business model.[2] As of 2020, the company and its subsidiaries have a major control of the most world genealogy data.

Early on, MyHeritage required users to upload genealogical information from desktop software. The information could be viewed online but could not be altered.[16] In 2006, MyHeritage introduced new features, including facial recognition software that recognized facial features from a database of photographs to link individuals together.[17][18] In December 2006, the company acquired Pearl Street Software which was the creator of family tree software (Family Tree Legends) and a family tree submission site (GenCircles) with over 160 million profiles and 400 million public records.[19]

Other 2011 acquisitions included the Dutch family network, Zooof; BackupMyTree, a backup service designed to protect up to 9 terabytes of offline family history data;[25] and FamilyLink, a developer of family history content sites and owner of a large database of historical records (WorldVitalRecords.com, which included census, birth, death, and marriage records along with an archive of historical newspapers). By the end of 2011, MyHeritage had 60 million users, 900 million profiles, 21 million family trees, and was available in 38 different languages.[26] The company also released the first version of its mobile app for iOS and Android devices.[27]

In 2014, MyHeritage announced partnerships and collaborations with other companies and entities. In February 2014, the company partnered with BillionGraves to digitize and document graves and cemeteries worldwide.[37] In October 2014, the company partnered with EBSCO Information Services to provide educational institutions (libraries, universities, etc.) with free access to MyHeritage's database of historical records.[38] In December 2014, MyHeritage entered into an agreement with the Danish National Archives to index Census records and Parish registers from 1646 to 1930 (a total of around 120 million records).[39] The company also surpassed 5 billion historical records in their database in 2014[13] and launched the Instant Discoveries feature, which enables users to add whole branches of relatives to their family tree at once.[40]

In 2018, the company announced its sponsorship of the Eurovision Song Contest 2019.[44] It also announced that, as of October 2018, the total number of historical records reached over 9 billion.[8] Also in 2018, chief science officer Yaniv Erlich received media attention for creating a family tree of 13 million people using data from Geni.com.[45]

On September 7, 2019, MyHeritage announced that they had acquired both SNPedia and Promethease. All non-European raw genetic data files previously uploaded to Promethease, and not deleted by users by November 1, 2019, are to be copied to the MyHeritage website into new user accounts that will be created for them, these accounts will receive free services like ethnicity estimates and DNA matching for relatives.[46]

In June 2018, it was announced that MyHeritage experienced a security breach that leaked the data of over 92 million users.[51] According to the company, the breach occurred on October 26, 2017. The leak allowed the users' email addresses and hashed passwords to be compromised. MyHeritage stated that information about family trees, DNA profiles, and credit card information is stored on a separate system and was not part of the leak.[52][53] The company notified customers on the day it discovered the breach and implemented two-factor authentication with support for text or app authentication as a response.[54] In February 2019, the data from the breach appeared for sale on the dark web, along with account data from a number of other websites.[55] 2351a5e196

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