I have also restarted the phone, reset the app in the background and reopened it. Hard reset the phone. Put it in airplane mode for a few moments and let the internet come back on. Really have no clue as to why it suddenly stopped working....

I see. The Midwest in the US. I will say it was working last night after I did the update. It did go offline for a quick second, but was fixed after a reset of the app. I did open and update my Mac this morning and opened my music, but before I left my home I put my mac to sleep. Would that somehow affect and not allow me to use my apple music on my iPhone which is obviously under the same apple id?


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I'm having the same exact problem and have tried everything including hard resets and clearing all settings. I've also tried updating to iOS9 beta for the heck of it. This is truly frustrating to the point I'm debating switching back to Spotify even though their interface is horrible. Did you ever find a solution to your problem?

I think the answer to my question is no, but just in case, I figured I'd ask it here. As a Beats subscriber, in the app, there was a button I could hit to set the app itself into offline mode, without having to put my whole phone into airplane mode. And so I could play my downloaded music and simultaneously send and receive texts, surf the web etc.

I haven't been able to identify an offline button in the apple music app yet. The only way I can figure out to make it play my downloaded music is to put the phone into airplane mode, thereby rendering it useless for anything else. If I don't put it in airplane mode, it will stream the music, even if it's been downloaded to the phone. I saw at least one or two people discussing that happening to them too.

I really, really would like to see that feature here. I listen to a lot of music, and do not want to go over my monthly data limit. But I want to be able to listen to my downloaded music, while also still using my phone to do all the things that I do online. Beats had that simple offline toggle button in their app, and I can't believe it's not in the apple music app. I'm super disappointed by that. Unless someone has found that somewhere, and can enlighten me?

Hope this can help. When you add music from Apple Music, the streaming service, that item(s) remains in the cloud and streams during play. However, you can tap the ellipses (...) next to the item(s) you've added and choose "Make Available Offline". This will place the item(s) on your device. To be sure you can go to My Music (on the bottom of the app) and tap either the Library tab or Playlists tab, and underneath the Recently Added items at the top, tap on the red letters (this may say Artists, All Playlists, or the like) and you'll see a pop up menu appear where you'll find at the very bottom of that list "Show Music Available Offline" and tap the round button which will turn this on and turn green. Now you will only have access to the items stored on your device. You should also see a little phone icon appear on the far left side of a song (it's really tiny) indicating the same when viewing songs. This way you won't be eating into your data and you won't need to put your phone in Airplane Mode. If you make your items available offline while on wifi,of course, that's a bonus. Note that even when streaming, the song is cashed to the device, so in theory, if you play the same song 101 times, only the first play will technically eat up your data. But there's no way to know this for sure, so making the items available offline is the way to go.

Currently trying to figure out how to transfer bought music from Apple Music on iMac into their iPad Mini2 app, looks like that could be a potential solution, but Apple being Apple they put obstacles in the way at every turn.

They advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer

Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more

I've recently noticed the same thing. My favourite tracks show as being downloaded but when I try to open the list or play it tells me I'm offline, which I already know because I took it offline. Previously downloaded tracks played fine when offline. Deezer 6.2.32.56 running on Android 11, Samsung Galaxy S20 5G, build RP1A.200720.012

I deleted the app, reinstalled version 6.2.34.56 (which I believe is the last version that allows you to save downloads to external storage), redownloaded all of my music then turned off automatic updates. I've got maybe 60 GB in tracks downloaded and haven't had any issues since.

Hi Deezer. 

I have also been having this issue for the past few months. I work in remote locations so having data signal available is just not possible. So HOW do you access your downloaded music if the App needs data to view your download?

Come now, we pay a lot of money for something that we can only use when the infrastructure allows it. Backwards.


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Edit: As jwylot mentioned, you can already make content of Your Music offline from the artist and album section. The idea requests to have an option to make the entire song collection of Your Music available offline with 1 click.

This was my first concern when I saw this change and I cannot believe it is not already this way. I have such terrible cell service on my phone travelling to work that listening to any music that's not downloaded to my SD card is not an option. I simply had the Starred playlist set to download, and it worked. So for me, this breaks the way I use Spotify unless I go in and take extra steps now.

Loving this new "Songs" section, I moved all of my favorite songs from my Starred playlist to this new "Songs" section... Not realizing that you can't make these available offline right off the bat!!!!

Spotify, I was considering the switch to Deezer, but I was incredibly impressed by your new interface. Now I find myself really dissapointed that there is no easy manner to make songs available offline. Please fix!!

I use the Starred system to save all of my favorite songs on one easy offline list with one click. As I see it, the Saved system is a downgrade. For me to use it, the new Saved system would have the ease and the offline access of the Starred system, with the (not as important) organization of the Saved system. Or at the very least, have the ability to switch back the one-click feature from Saved to Starred.

I have to add that, disregarding the inability to save offline songs easily, the new saved system does allow for much easier organization and use of music via the song-artist-album tabs. This is a welcome improvement.

I don't use Spotify or any other streaming platform for listening to music. Some call it old habits, some call it needless effort, but I'm very used to downloading MP3 files over the internet and putting them in a folder on my phone then using the whatever default media player I have installed. However, for a couple of years, I have been following a better and automated approach for taking my music offline and feeling a bit less like I'm in a consumerism bubble.

While I'm working, I usually have YouTube open on one tab playing music. So I created a separate YouTube account/channel dedicated to creating playlists. In my workflow, after saving what I listen to a playlist, the next step would be downloading these tracks as MP3 and transferring them to my phone. But before I dive into details about how I'm doing that, there are some questions that I would like to answer.

Q: If you already have your music on YouTube, why not use YouTube on your phone?

A: I would like to be able to listen to music when I'm offline (i.e. when there is no internet connection). 152ee80cbc

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