Zoho Mail can be accessed via IMAP on any standard IMAP client using the configuration details provided in this guide. Log in to your webmail and Enable IMAP Access for your account before you configure IMAP in the email client. (You might require an Application-specific Password to set up the account for other devices if you have enabled Two-Factor Authentication).

IMAP and POP3 are protocols that allow you to download email messages from your Zoho Mail server and access them with desktop email clients like Outlook/ Mac Mail and/or mobile email clients iPhone/ Android email apps. Zoho Mail can be configured on any standard IMAP email client using the IMAP and SMTP Server Settings.


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IMAP is more recent than POP and allows a two-way synchronization between the email clients and your Zoho Mail account. IMAP is recommended when you want to access the same account from multiple email clients.

User Name: Enter your Zoho username or your complete Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format you@yourdomain.com.

Email Address: Enter Your Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format you@yourdomain.com.

Password: Enter your Zoho account password. (You might require an Application-specific Password if Two-factor Authentication is enabled).

A huge mailbox with many folders can be cumbersome to view and synchronize emails in IMAP clients. To optimize your IMAP client's performance, you can choose the folders you want to synchronize with IMAP using the steps below:

When you delete an email or move it to another folder in your IMAP client, the email will be deleted or moved to another folder based on your IMAP settings. To make these changes immediately in your IMAP account, you can enable the 'Expunge Immediately' option with the steps below.

In case you are a Federated Sign In user (Using Sign in using Google Apps/ Gmail/ Facebook etc), you might not have an exclusive password in Zoho for your email account and so you will be required to generate a password for your account. You cannot 'Sign In' using your external account for POP/ IMAP/ Active Sync.

You need to have IMAP Access enabled for your account, before configuring IMAP in the other email clients. Refer to this section for instructions.

In case you are an Organization user, check with your administrator if IMAP Access is allowed for your account based on the email policies.

IMAP allows you to access your email wherever you are, from any device. When you read an email message using IMAP, you aren't actually downloading or storing it on your computer; instead, you're reading it from the email service. As a result, you can check your email from different devices, anywhere in the world: your phone, a computer, a friend's computer.

POP works by contacting your email service and downloading all of your new messages from it. Once they are downloaded onto your PC or Mac, they are deleted from the email service. This means that after the email is downloaded, it can only be accessed using the same computer. If you try to access your email from a different device, the messages that have been previously downloaded won't be available to you.

If you have a PC or Mac, you've probably used a program like Outlook, Apple Mail, or Thunderbird to manage your email. Outlook, Apple Mail, and Thunderbird are email apps: programs that you install on your computer to manage your email. They interact with an email service such as Gmail or Outlook.com to receive and send email.

You can add any email account to your email app for it to manage your email. For example, you can add webmail accounts - Gmail, Outlook.com, Hotmail.com, AOL, and Yahoo - to the Outlook or Apple Mail app to manage your email, and you can add work email accounts.

If the email app has difficulty adding your email account, it's usually because the email account is set up for POP access. In this case, you need to go to your email provider and find out the name of their POP and SMTP server so you can enter the info into the email app. The info usually looks something like this:

If you use Outlook.com to access an account that uses a domain other than @live.com, @hotmail.com, or @outlook.com, you might not be able to sync your accounts using IMAP. To resolve this, remove the connected IMAP account in Outlook.com and reconfigure it as a POP connection. For instructions about how to reconfigure your account to use POP, contact your email account provider.

To keep your account more secure, Gmail no longer supports third-party apps or devices which require you to share your Google username and password. Sharing your account credentials with third-parties makes it easier for hackers to gain access to your account.

You can add Gmail to up to 15 email clients at a time per account. If you have many email clients getting messages from Gmail at the same time, you may get the "Too many simultaneous connections" error.

If you limited the connections to your source email system, it's a good idea to increase them to improve migration performance. Common connection limits include client/server total connections, per-user connections, and IP address connections on either the server or the firewall.

To migrate email, you need access to the user mailboxes in your source email system. If you know the user passwords or can access their mailboxes by using administrator credentials, there won't be any impact to users until you shut down your source email system.

If you can't access user mailboxes, you'll have to reset the passwords. This lets you access the user mailboxes by using a new password that you know. If users don't know the new passwords, they won't be able to get to their old mailboxes during or after the email migration. You can distribute the new passwords after the migration if you want users to get to their old mailboxes.

Prepare your IMAP source email system and get the information you need to migrate. If you plan to migrate your domain to Microsoft 365 or Office 365, verify that you own your domain with your domain registrar.

Depending on which type of email service you are migrating from, you might need to configure some settings or record the name of your email server or service to use later. You also need to verify your domain in your domain registry system if you have a custom domain.

If you are using the steps described in Migrate Google Apps mailboxes to Microsoft 365 or Office 365 or Migrate other types of IMAP mailboxes to Microsoft 365 or Office 365, you will create a list of mailboxes to migrate (CSV file). These migrations instructions start from the Exchange admin center, and you will need to create a CSV file that lists the email addresses, usernames, and passwords for the mailboxes you want to migrate.

To migrate email successfully, Microsoft 365 or Office 365 needs to connect and communicate with the source email system. To do this, Microsoft 365 or Office 365 uses a migration endpoint, the settings that are used to create the connection.

After you verify that all email is being routed to Microsoft 365 or Office 365, you can delete the migration batch to stop the synchronization between your source email system and Microsoft 365 or Office 365.

After the mail has been migrated, you change your organization's MX record to point to Microsoft 365 or Office 365 when the migration is complete. Your MX record is how other mail systems find the location of your email system. Changing your MX record allows other mail systems to begin to send email directly to the new mailboxes in Microsoft 365 or Office 365. To learn how to update your MX record, see Create DNS records at any DNS hosting provider as well.

If you're comfortable with what's involved in migrating mailboxes to Microsoft 365 or Office 365, you're ready to get started. The first step is to determine which source email system you're migrating from:

The use case is that I have many email accounts on different platforms (Gmail, Outlook, etc.)

I need to manage all accounts from a single web app that I want to build in bubble.io.

Is there any experienced folks who successfully integrated IMAP / SMTP / EWS into bubble? Maybe there is a way to use existing email client that can be integrated into bubble.io?

At first I just wanted to show mailbox and enable just reading emails / email threads. This was able to achieving using integromat.com/zapier.com where I adjust each email account to resend every email to integromat.com/zapier.com servers and then to bubble.io. No coding was required.

Just start from this morning, our osticket started getting below message. Unable to receive any email and re-type the password in email setting and keep getting "Can not authenticate to IMAP server: AUTHENTICATE failed.". I had followed a few posts including this -m365-can-not-authenticate-to-imap-server-authenticate-failed/3 . And still not working and same error.

Thanks Kevin and Steinboy, Yes, it was definitely to do with basic authentication and it was re-enabled after running this command "Diag: Enable Basic Auth in EXO" as per -to-temporarily-re-enable-basic-authentication-in-exchange-online/ . I was doing the same thing in the afternoon but it didn't work. It must have taken time to sort itself out. Thanks again and looking forward to the release that has modern authentication support.

This will require either v1.17.4 or v1.18 so you must first update any currently installed plugins with the latest builds, upgrade osTicket, then install the OAuth2 plugin, then follow the guide to setup Modern Authentication. This also will require URL Rewrite module to be installed/enabled on the webserver.

Hi @ Kevin.

Just wanted to ask what is the best MySQL Migration Tool.

I have to migrate from osTicket v1.15.8) to v1.17.X.

As far as I know, you can't just migrate DB as the old settings in DB are not compatible with the core on v1.17.X, or is that information wrong, I'm sure I saw that somewhere on the forum.

EDIT

Please note I'm running a shared server @ Godaddy...

Apache Version | 2.4.57

MySQL Version | 5.7.42-cll-lve

I know makes things tricky and support is not great in most cases.

RegardsĀ 

Warren. ff782bc1db

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