Head into Device Manager and check to see if the bluetooth drivers are installed. I'm guessing you are using Windows 7, so go to the stat menu, right-click 'Computer' and press 'Manage'. This will open the Computer Management window, from here click Device Manager on the left coloumn. There should be a Bluetooth Radios drop down menu.
If that is there and there are no question marks next to the items, it means the bluetooth drivers are installed and it should be working. You should also see some bluetooth items under the Network Adapters drop down.
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If you cant see the Bluetooth Radio's drop down, it may be because the drivers arent installed. If that's the case, the radio should be listed somewhere down the list with a question mark next to it. Go to the manufacterurs website and find the drivers for the bluetooth module and that should fix it.
After uninstalling and installing the drivers a few times and rebooting in between, the bluetooth device was not appearing at all in the device manager.Shutting down the computer, waiting a couple seconds and turning it back on made it re-appear. I guess the device must have gotten in a bad state, and rebooting was not cutting the power to the bluetooth device.
I also face the problem.I solved this via "Additional Drivers" tab in "Software&update". Here already selected "Do not use the device"
Now u select " Using 802.11 Linux STA wireless driver source from bcmwl-kernel-source(proprietary)" click "Apply changes"
If you don't mind using the "radeon" driver hibernate/suspend work fairly well. I had a strange problem where every now and then instead of hibernating my box would just sort of die and the screen became sort of a blurry, cloudy mass of floating colors. Kind of trippy but equally irritating. I imagine it was a module I was failing to remove. 17dc91bb1f