Mulhern (originally Edmonds) tells the contestant the offer and asks the eponymous question. The contestant responds either "deal" or "no deal". Responding with "deal" means the contestant agrees to sell their box for the amount of money offered, relinquishing the prize in the box. The game is now over, though play continues to show the hypothetical outcome had the contestant not dealt. Saying "no deal" means the contestant keeps their box, and proceeds to the next round, again hoping to reveal small amounts in the remaining boxes.

After the final round, only two boxes remain. If the contestant rejects the final offer and has not dealt, their box will be opened and whatever prize it contains will be what the player has won. However, in some circumstances, the Banker can offer the opportunity for the contestant to swap their box with the other remaining unopened box and take the prize contained in the other box instead. Swaps are more likely to occur when a relatively large prize money value remains in play alongside a much lower monetary value, with the offer done by the Banker in the hope that the player unintentionally gives away a significant prize and leaves with a much smaller amount. In the original series, if the final red in play was the jackpot prize (250,000), the swap would automatically offered to the contestant.


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In the Channel 4 series, various twists, either during themed special shows or permanently, applied to the gameplay. From 2014 to 2016, "Box 23" was added to the game. This allowed contestants to purchase it with their winnings to either double their winnings, halve it, add 10,000, lose it all, or have no change. In the same year, the "offer button" was added - meaning that if the contestant predicted their first offer within a 10% range they were able to call for an offer from the Banker at any time. Other twists like the "Banker's Gamble" (meaning they could return dealt money to win whatever is in their box) or moving on one box at a time before an offer were factors in achieving the original top prize winners.

You can use deal stages to categorize and track the progress of your ongoing deals in HubSpot. Each deal stage has an associated probability that indicates the likelihood of closing deals marked with that deal stage. Stage probability is used to determine the weighted amount shown in board view, which is calculated by multiplying the total amount in each stage by the stage probability.

To delete a stage, hover over a stage and click Delete. If there are deals in the stage you're deleting, you'll need to move these existing deals to another stage. To do this in bulk, navigate to the deals index page, and in list view, bulk edit the Deal Stage property.

You can also customize which deal properties are presented to users when manually moving a deal to a specific stage. Users must have Edit property settings permissions to customize deal stage properties.

Once you've selected your properties, click Next. The properties you've selected will automatically appear when manually creating a new deal in that stage or when moving an existing deal to that stage.

Regardless of your HubSpot subscription, you can update an individual user's access to deals. However, if your account has a Sales Hub Professional or Enterprise subscription, you can also edit deal access based on a user's team and restrict editing access for certain deal stages.

If your pipeline includes deals assigned to multiple teams, you can configure deal access so that users on a team can only access deals assigned to themselves or other team members. This means multiple teams can share a pipeline without affecting the deals assigned to other teams.

With these permissions, the users can now only view, edit, or delete deals where they or another user on their team are the owner. If a user is on multiple teams, they can access deals assigned to any of their teams.

Super admins can set whether deals in specific stages are editable by all users with access to deals, or only by other users with super admin permissions. If a stage is limited to super admins, once a deal enters that stage, only super admins will be able to edit the deal or move it to a different stage. Users with deal access can still view deal records in that stage, but can't make changes until an admin moves it to an editable stage.

You should have this in your Report library. Navigate to Menu > Reports > Reports and click Reports library on the upper right. Search for "Deal time spent in each stage". (I had to filter the report library by deals first, using the sidebar, and scroll down a bit. The search doesn't work properly for me.)

@Jwyoung It only comes in a summarized data table view - so you can only see average time numbers summarized based on a date property. I was looking for data split into individual deals but had no luck.

* Small addition: unless another lifecycle phase was set when manually creating, importing or in the form. Existing customers with which further deals are associated keep their lifecycle phase "customer" and are not reset by this setting.

As soon as a contact has cleared the "hurdle" to becoming an MQL, in the ideal scenario the transfer of the contact to Sales takes place. But often the definition of the MQL already proves to be difficult. From experience I know that this question alone deserves an AMA, and there can and should be many different implementations. In the end, however, an MQL represents a lead that is more likely to become a customer than other leads.

There is often policy discussion here, in some cases the marketing team defines and sets the SQL status, which I personally find rather questionable. This decision should be left to the sales, inside sales, pre-sales (whatever the team is called in the company). After all, this should ideally be the qualification of the MQLs according to proven models and criteria. BANT (Budget, Authority, Need & Time) is a well-known model here. While much of the marketing activity can be automated, direct and personal interaction via emails, calls, video conferencing is recommended here. And here we move seamlessly into the "Lead Status" topic....

Is a detailed look at the MQL/SQL lifecycle phases of a contact. The lead status property is predefined, but can be fully customised and changed to meet the unique needs of each sales team and process. Ideally, the lead status represents the typical activities that are performed during the qualification process.

Are a detailed look at the opportunity lifecycle phase and yes depending on the business model a contact can spend several weeks and months in this phase and deal phases help us go into a bit more detail here.

Additionally, we are able to associate a variety of automation options with reaching certain deal stages. This is where I am often asked - "What is best practice? What do you need to do?" This is where my standard answer kicks in again - it depends... The more appropriate questions are:

2) How do you handle contacts which are in the CRM but not necessarily leads but important for a CRM to track?

E.g.: We are doing B2B business and I have a potential customer company in HubSpot with 7 contacts, economic buyer and champion have been identified (2 people) - the other 5 need to be included in conversations (so it's good to have them in the CRM and follow their emails) around the deal, but they're not really people we follow up on (so the Lead status Open wouldn't be a good fit here). How do you classify these contacts?

5) We often have the case that a deal is considered Close Lost since the contact simply needs more time to decide and when we reach out again 3-6 months later, we get a positive decision. We do that to have reasonable Sales cycles, otherwise some deals would greatly enlarge the cycle. The deal is technically Lost (and we create a new deal when we reach out again), but the contact is not disqualified since we still want to "mark" it as a potential lead. How would you handle that in HubSpot?

1. Generally everything that comes into HubSpot has a lifecycle stage of "Lead" but no "Lead Status" yet. If the contacts that are created are not relevant to your normal business, I would either mark them as "Other" or creat a custom lifecycle stage so you have a way to keep them seperate. The Lead Status gets initially trigger by a contact becoming an MQL, which sets the Lead Status to "New", then the Sales Reps or BDRs take over and manage the Lead Status manually based on the sales process. The only other automated step is when a deal is created which sets the Lead Status to "Converted to Deal". After that "Lead Status" is more or less being ignored, as we have taken the view that it is only relevant for "net new contacts/leads".

In terms of reporting I would combine contact level reporting based on lifecycle stage and lead status to see what things are looking like before we start the sales pipeline and then report on deals and deal stages. If like you say, you know you are engaging with more than one person in order to even start the sales process, I think there is nothing wrong with having a contact report that shows me I created 500 MQLs, 400 SQLs and 90 Opportunities - and then seeing on a dashboard that I created 20 Deals in that period, 14 of which were "new business". Because on average we have 6.4 contacts associated with a deal...

5. Pretty common occurence and I agree with closing deals as lost at some point instead of keeping them open in perpetuity. In terms of handling that, I think the following makes sense:

Hi @franksteiner79 Thank you this is very useful. I understand this approch is comletely for Potential Cutomers. But what happens to LC and LS, if a Customer (Lifecycle Stage = Customer) comes to our page again some months after the first deal was closed, showing interest and/or requesting a quote for a different product or product line which is not related to the first deal? 2351a5e196

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