Download Citrix Gateway 21.9.1.2

I am trying to build a second Gateway on my Citrix VPX ADC. I have a working Gateway pointing to a single STA server and single StoreFront. This is working fine right now. I am trying to configure another gateway using a different public address and gateway address but the same wizard settings as the first e.g. storefront server, sta server. (Referring to Configuration > XenApp and XenDesktop > Create New Gateway).

When I get to the section about StoreFront when I put in the same Secure Ticket Authority URL* as my working configuration and try to test it I get DOWN when I try to test connectivity. I am to understand that this isn't a local firewall rule not a problem with our DMZ rules per our network admin. They don't see any dropped traffic to the STA server. I was asking them to monitor traffic from the new gateway address but that showed nothing. I think that the traffic is actually going to come from the SNIP address.

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I looked at some documentation on firewall rules and it looks like communication to STA servers is on TCP80 via the SNIP address. I know that is already working on my production site so I am not sure what the problem is. The storefront server shows as up (same storefront used in both gateways as well). The only thing that is different is the virtual IP. I can find anything in the event logs pertinent to my problem.

Hi all.. I need advise on below issue that frequent happened in my customer. Some of them sometime not able to login to citrix gateway due on error "try again after some time or contact your help desk". For this issue, can anyone guide me if i want to proceed with troubleshooting, which area or component that i need to check for this issue? is it from ADC? Please advise as i'm quite new in Citrix

My authentication using 2FA which is authentication from AD and also token citrix SSO. I just run shell command aaad,debug in module in ADC and saw this error stated in the log when as the user try login back to citrix gateway. But I'm not sure about this.. Can you advise? As I check with customer who manage the ID user in AD, he said user ID already created and visible in the AD

This bulletin only applies to customer-managed Citrix ADC and Citrix Gateway appliances. Customers using Citrix-managed cloud services or Citrix-managed Adaptive Authentication do not need to take any action.

Citrix has also published a related blog at -security-update-now-available-for-citrix-adc-citrix-gateway/ , which contains further context.

Please note that Citrix ADC and Citrix Gateway versions prior to 12.1 are EOL and customers on those versions are recommended to upgrade to one of the supported versions.

Citrix has also published a related blog at -security-update-now-available-for-citrix-adc-citrix-gateway/ , which contains further context

I'm seeing someone try to log in repeatedly on the citrix gateway on the netscaler and fail. The application we use for authentication uses radius and in the logs we can see that its for lots of accounts that don't exist.

Gateway is now working and your instructions allowed me to confirm that the gateway was alive, functioning and that it wasn't that the site was down (as the site was not getting any web traffic) but that the firewall was bypassed.

I've upgraded many ADC's from 12.0 / 12.1 to a newer 13 Build (82.45 ; 82.42 ; 79.64 ; 83.27 ; 79.64 ; 71.44) and never had this issue. I've always got "Cannot complete your request" directly after login to gateway page in browser. Solution was to delete the Referer expression, like mentioned in the ctx kb.

If your still not seeing any "smoking gun" events, try looking in Citrix Director to see if it sees the "lack of resources" as an error and gives you an failure and reason message that might give you some extra information to go on. If director isn't registering an error, then that means the controllers aren't registering the problem (in all likelihood) and the issue is probably storefront or gateway based.

- in the Gateway settings for storefront, do you have the correct Gateway FQDN, callback address, and source IP set to the gateway VIP or blank (instead of snip, if the gateway is also load balancing your storefront traffic). Is a callback address specified (if needed). Can can this be resolved from all the participating storefront servers to the gateway?

Is the ADC appliance running gateway the SAME one running the storefront Load Balancer or is the load balancing on a different system? As this could cause some confusiong about gateway vs internal traffic.

Yeah it's definitely the right store i've confirmed settings n. I've even tried reconfiging the gateway to use other stores the results are the same. It is the same ADC appliance that has the Load Balancer. I'm still lost as to why this behavior is occuring, I have logged a support ticket see if they can shed any light on this.

Yes for me in the end it turned out to be issues with some corruption of the in built Portal themes by old customization method on the existing Gateway. Because an old custom applied theme was in place even ( old school netscaler customization ) it seemed to cause some havoc with a couple of the Default portal themes I was trying to use on the newer gateway, causing this strange refresh issue. In our case we had a script in the rc.netsclaer copying the customizations on reboot for our original netscaler portal, to test I disabled the startup script that copied some of the /var customizations breaking our existing gateway rebooted our HA pair and found that the new gateway no longer had the issue. So if you have an older gateway on the netscalers that might have older style customization's maybe look there.

What config do you have a on storefront for this. Under Manage Citrix Gateways, authentication settings for the correct gateway. I have logon type set to domain & security token. Should this be set to just domain?

Where this gateway sits is on 13.1, fresh install. By default 13.1 inserts the Content-Security-Policy header. This restricts down where objects can be opened from. As the duo prompt is a .js file it was not allowed to open the .js file & subsequently the page that the duo iframe sits on top of, just had the background asking for password.

The fix I found was either to turn off the header being added by default (that would remove the header from all gateway's if you have more than one), but preferably putting in a re-write to remove the original header & insert the same header but allowing the duoportal page to load.

Suggestions Citrix did was to use advanced session policies -us/citrix-gateway/current-release/vpn-user-config/configure-gateway-session-policies-for-storefront.html#create-a-session-policy-for-web-browser-based-access and to Citrix Gateway -> Global Settings -> Under Authentication settings -> Change AAA Authentication settings disable static caching.

I've setup a NetScaler Gateway Virtual Server to access XenApp 7.18 environment and I've configured SAML auth with Azure as the IDP. This is all working for logging on and accessing applications, however when I trigger the logout in Storefront, although the SAML logout successfully goes to Azure and logs me out of the IDP, if I immediately browse back to my gateway URL I am still logged in and able to launch applications which is obviously a big security risk.

The gateway is a necessary component for secure access when deploying Citrix products, including Citrix Virtual Apps (formerly XenApp), Citrix Virtual Desktops (formerly XenDesktop), Citrix Endpoint Management (formerly XenMobile), Citrix Content Collaboration (formerly ShareFile), and Citrix Workspace (all of the above and more). In addition to providing SSL/TLS encryption, the gateway controls remote access functionality. So, yes, you need it.

Can anyone help with the difference in use of Citrix gateway plug-in and citrix receiver. I understand that Citrix gateway plug-in is to be used to send traffic through VPN Tunnel. what i dont understand is when to use what? we can connect to citrix virtual apps and desktops both ways. So if it is possible then why after connecting through citrix receiver gives us the option to connect through Citrix gateway plug-in. What if we keep connecting to the gateway through citrix receiver or plug-in? ff782bc1db