Privacy Policy

Last updated: April, 2026

Downdetector ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our service status monitoring app.

1. Information We Collect

We collect minimal data necessary for app functionality:

• Report Data: When you submit a problem report, we collect the problem type (e.g., "Can't access", "Slow performance") and any optional comment you provide. Reports are aggregated and displayed anonymously.

• App Preferences: Theme settings (light/dark mode) are stored locally on your device.

• Cached Data: Service status information may be cached locally for offline access.

• Advertising: Our app uses Google AdMob. AdMob may collect data such as advertising ID and device information when you view ads. See section 5 for details.

We do not collect personal identification information such as name, email address, or phone number.

2. How We Use Your Data

• Report data is aggregated and displayed to show service status trends to all users
• Your preferences are used to personalize your app experience
• Cached data enables offline functionality when network is unavailable

We do not sell, rent, or share your data with third parties for advertising or marketing purposes.

3. Data Storage & Retention

• Report submissions are aggregated and anonymized; individual reports are not stored indefinitely
• Local app data (preferences, cache) remains on your device until you uninstall the app or clear app data
• You can clear cached data through your device's app settings at any time

4. Permissions

Our app requests only the following permissions:

• INTERNET: Required to fetch service status data and display updates
• ACCESS_NETWORK_STATE: Used to provide offline mode and detect when network is unavailable

We do not request access to location, contacts, camera, microphone, or other sensitive data.

5. Advertising (AdMob)

Our app uses Google AdMob to display advertisements. AdMob may collect and use data to serve relevant ads and measure ad performance.

Data that AdMob may collect includes: • Advertising ID (resettable in device settings)
• Device information (e.g., model, OS version)
• IP address
• App interactions and ad engagement data

This data is used to personalize ads, prevent fraud, and improve ad delivery. For more information on how Google uses data, visit: https://policies.google.com/privacy

You can opt out of personalized advertising by: • Android: Settings → Google → Ads → Opt out of Ads Personalization
• Or reset your Advertising ID in your device settings

6. Children's Privacy

Our app does not knowingly collect personal information from children under 13. The app is intended for general audiences. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

7. Data Security

We implement appropriate technical and organizational measures to protect your data. Local data is stored using Android's secure storage mechanisms. Data transmitted over the internet uses standard encryption (HTTPS).

8. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us using the information below. EU/EEA users may also lodge a complaint with their local data protection authority.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

For privacy-related questions, concerns, or to exercise your rights, please contact us:

Email: downdetector99@Support.com