Effective Date: September 10, 2026
Doptix Media ("Doptix Media", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users of the Doptix Media mobile application and related services.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the Doptix Media application ("App"), website, and related services.
The Doptix Media application and its related technology services are operated and maintained by Arch Code Solutions ("Technology & Maintenance Provider").
By accessing or using Doptix Media, you acknowledge that you have read and understood this Privacy Policy.
Doptix Media is an entertainment investment platform that provides information and services related to movies, dramas, and serials structured as investment opportunities.
Users may create an account, review available titles, manage their account or wallet, make eligible investments, track title-related information, and request eligible withdrawals according to applicable terms.
Depending on how you use the App, we may collect the following categories of information.
When you create or maintain an account, we may collect:
Full name
Mobile phone number
Email address
Account login credentials
Password or authentication-related information
Profile information that you voluntarily provide
When you use investment, wallet, deposit, withdrawal, or related features, we may collect information necessary to process and maintain those transactions, such as:
Investment records
Wallet balance and transaction history
Deposit and withdrawal records
Payment or transaction reference information
Information necessary to verify transactions
Other financial information required to provide the requested service
Where payment processing is performed by a third-party payment provider, payment information may be processed by that provider in accordance with its own privacy policy and applicable requirements.
Where required for account security, fraud prevention, regulatory compliance, or transaction verification, we may request additional information such as:
Identity or verification information
Information required for account verification
Information required to confirm ownership of an account or transaction
We will request only information that is reasonably necessary for the relevant purpose.
When you use the App, certain technical information may be collected automatically, including:
Device type and model
Operating system and version
App version
IP address
General device identifiers
Crash and diagnostic information
Network information
Log information
App usage and performance information
This information helps us maintain security, troubleshoot problems, improve performance, and provide reliable services.
If you contact us, we may collect information contained in your communication, including your name, email address, phone number, support requests, and other information you voluntarily provide.
We may use collected information for the following purposes:
To create and manage user accounts
To authenticate users and secure accounts
To provide App functionality and requested services
To process eligible investments and transactions
To maintain wallet and transaction records
To process eligible withdrawal requests
To verify transactions and accounts
To communicate with users about their accounts or transactions
To provide customer support
To detect, investigate, and prevent fraud, abuse, unauthorized activity, or security incidents
To maintain and improve the App
To monitor App performance and troubleshoot technical issues
To comply with applicable laws, regulations, legal processes, and lawful requests
To enforce our Terms of Service and other applicable policies
To protect the rights, safety, property, and security of Doptix Media, our users, and other parties
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy without appropriate notice or consent where required by applicable law.
We do not sell your personal information.
We may share information only when reasonably necessary for providing and operating our services, including with:
Arch Code Solutions provides technology development, application maintenance, technical support, hosting-related support, security, and other technical services for Doptix Media.
Where Arch Code Solutions has access to user information while providing these services, such access is limited to what is reasonably necessary to perform the requested technical and maintenance functions.
Arch Code Solutions is expected to handle such information securely and only for authorized purposes.
Website:
https://archcodesolution.web.app/
Where applicable, we may share necessary transaction information with payment processors, financial service providers, or other service providers involved in processing deposits, withdrawals, or other requested transactions.
We may use trusted third-party service providers for services such as hosting, cloud infrastructure, analytics, security, communications, customer support, and technical operations.
Such providers may process information on our behalf and are expected to use the information only for authorized purposes.
We may disclose information when required or permitted by applicable law, regulation, court order, governmental request, legal process, or when disclosure is reasonably necessary to protect our rights, users, property, or security.
If Doptix Media is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Depending on the nature of the information and service, security measures may include:
Secure authentication
Access controls
Encrypted transmission where appropriate
Restricted access to user information
Security monitoring and logging
Regular maintenance and security updates
However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
Provide our services
Maintain account and transaction records
Fulfill legitimate business purposes
Resolve disputes
Prevent fraud and abuse
Comply with legal, regulatory, accounting, or reporting requirements
Enforce agreements and protect our legal rights
When information is no longer required for legitimate purposes or legal obligations, we will take reasonable steps to delete, anonymize, or securely dispose of it.
You may request deletion of your Doptix Media account and associated personal information.
To request account deletion, please contact us using the contact information provided in this Privacy Policy and clearly state that you want to delete your account.
Before processing a deletion request, we may need to verify your identity or account ownership for security purposes.
Please note that certain information may need to be retained where required by law, for legitimate legal obligations, fraud prevention, financial records, dispute resolution, or other lawful purposes.
Where retention is legally required, the information will be retained only for the applicable period and handled in accordance with this Privacy Policy and applicable law.
Our website and related services may use cookies, local storage, analytics tools, or similar technologies to:
Maintain functionality
Remember user preferences
Improve performance
Understand service usage
Detect security issues
Improve user experience
You may be able to control certain cookies or similar technologies through your browser or device settings.
The App or website may contain links to third-party websites, payment services, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party services that we do not control.
We recommend reviewing the privacy policy of each third-party service before providing personal information.
Doptix Media is not intended for children who are not legally permitted to use investment or financial-related services.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
Depending on the infrastructure and service providers used to operate the App, your information may be stored or processed in countries other than your country of residence.
Where required by applicable law, we will take appropriate measures relating to such transfers and processing.
Depending on your location and applicable law, you may have rights relating to your personal information, which may include:
Requesting access to personal information
Requesting correction of inaccurate information
Requesting deletion of information
Requesting information about how your data is processed
Withdrawing consent where processing is based on consent
Objecting to or restricting certain processing
Requesting a copy of certain information
Some rights may be subject to legal or regulatory limitations.
To exercise an applicable privacy right, please contact us using the contact details below.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we may update the "Effective Date" at the beginning of this Privacy Policy.
Where appropriate, we may provide additional notice through the App, website, or other communication channels.
We encourage users to review this Privacy Policy periodically.
If you have questions, concerns, privacy requests, or requests regarding account or personal data deletion, please contact Doptix Media.
Doptix Media
Email: dotpixofficial@gmail.com
Phone: +880 1349859020
Location: Dhaka, Bangladesh
Technology & Maintenance Provider:
Arch Code Solutions
Website: https://archcodesolution.web.app/
For privacy-related requests, please include sufficient information for us to identify your account and process your request securely.
By using the Doptix Media App or related services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, processing, and disclosure of information as described herein, subject to applicable law.
Last Updated: September 10, 2026
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