Open ID Connect SSO - LearnUpon Knowledge Base

Automated ELK stack deployment - readme

Simulated investigation - readme

Backdoor attack simulation - readme

Assessment, analysis, and hardening of a vulnerable system - capstone

Technical support - sample

Hi [name],

Thank you for connecting with [software] Support, I am more than happy to assist with this item.

Please find my guidance to your queries below. 

1 - Uploading a document:

To upload a file to [software], you will use the Browse button. This button allows you to search the files on your computer or any connected platform to select the document to upload.

1. Files on your computer:

   • The files that appear on your computer are the same ones that would appear if you were to open any file on your Desktop or in your Documents folder on your computer.

   • When you select Browse, you will have the option to search the same exact files on your computer and choose the one that is needed. For instance, if you would like to upload a picture of your team that is saved to your Desktop, select Browse. In the dialog that appears, choose your Desktop and select the team picture.

2. Files on other platforms:

   • Accounts connected to Google Drive, Microsoft Office, or other similar systems, may also be searched when you select Browse.

   • Once you select Browse, in the dialog that appears, choose the option to import from your selected account (Google Drive, Microsoft, etc.). Navigate through your Google Drive folders and select the file to upload. 

2 - Format not supported:

There are a range of file types you are able to save to your computer. However, while the most common file types are supported by [software], some file types may not be compatible.

Receiving the message, “format not supported” may indicate the file type you are uploading is not compatible with [software]. The most common file types compatible with [software] include Word documents (.docx), PDF files (.pdf), JPEG images (.jpg), PNG images (.png), and PowerPoint (.ppt) files. 

If you would like me to look further into this specific instance, please provide the attachment of the file that triggered the error. 

Please let me know if you have any additional questions.

Thank you and have a great day!

Kindly,
Doriane