Effective Date: May 9, 2026
Last Updated: June 15, 2026
DoReal ("DoReal", "we", "our", or "us") respects your privacy and is committed to protecting your information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you use the DoReal app, widgets, website, and related services (collectively, the "Service").
By using the Service, you agree to this Privacy Policy and the User Agreement.
1. Information We Collect
Account Information
When you create an account, we may collect:
Email address;
Username;
Password;
Nickname;
Profile information;
Age information.
Your email address is used solely for account login, authentication, account recovery, and account-related security purposes.
Authentication tokens may be securely stored on your device using Apple Keychain technologies.
User Content
We may collect content you create, upload, or submit, including:
Pacts;
Check-ins;
Streak data;
Uploaded photos or media;
Reports and feedback.
We do not use uploaded photos, videos, or user-generated content for advertising purposes.
Subscription and Purchase Information
When you purchase subscriptions or consumable items, we may process:
Product identifiers;
Transaction identifiers;
Original transaction identifiers;
Purchase verification data;
Subscription status;
Expiration information.
Payments are processed by Apple through StoreKit.
We do not directly collect or store your payment card information.
Device and Usage Information
We may collect limited technical and diagnostic information including:
Device type;
Operating system version;
App version;
Device language;
System logs;
Crash reports;
Debugging information;
Notification settings;
IP address.
Depending on your permissions and device settings, we may collect limited identifiers used for analytics, attribution, fraud prevention, security, and service reliability.
Widget and App Group Data
DoReal widgets may access limited shared app data through Apple App Groups to display relevant information on your device.
2. How We Use Information
We use information to:
Provide and maintain the Service;
Authenticate users;
Sync account and pact data;
Process subscriptions and purchases;
Restore purchases;
Display widgets;
Send reminders and notifications;
Prevent abuse, fraud, and unauthorized activity;
Improve app performance and reliability;
Respond to support requests;
Comply with legal obligations.
3. Cloud Storage and Backend Services
Your information may be stored and processed on secure backend infrastructure operated by DoReal or trusted service providers.
Data associated with your account may include:
Profile information;
Pact and check-in data;
Subscription status;
Coin balances;
Account settings.
4. Third-Party Services
We may rely on trusted third-party platforms and service providers including:
Apple StoreKit;
Apple App Store;
Apple Push Notification Service (APNs);
Apple Widgets and App Groups;
Adjust SDK (analytics and attribution services);
Cloud hosting providers;
Database providers.
These services may process limited information solely for providing functionality, analytics, attribution, security, fraud prevention, and service reliability.
5. Camera, Microphone, Photos, and Notifications
With your permission, DoReal may access:
Camera;
Microphone;
Photo Library;
Push Notifications.
These permissions support features such as:
Check-ins;
Media uploads;
Profile customization;
Reminder notifications;
Widget functionality.
Microphone access is used only when recording audio as part of supported app features.
You may revoke permissions at any time through your device settings.
Some features may not function properly if permissions are disabled.
6. Notifications
With your permission, DoReal may send push notifications for:
Pact reminders;
Check-in reminders;
Streak notifications;
Account-related updates;
Service announcements.
To deliver notifications, we may collect and store:
Device push token;
Notification preferences.
You may disable notifications at any time through your device settings.
Declining notification permission does not prevent you from using the core functionality of the Service.
7. Advertising and Tracking
DoReal may request permission through Apple's App Tracking Transparency (ATT) framework.
If permission is granted, DoReal and approved attribution providers may use certain identifiers to:
Measure app install attribution;
Evaluate campaign performance;
Improve user acquisition effectiveness;
Prevent fraud and abuse.
Tracking permission is entirely optional.
Declining tracking permission will not prevent you from using the core functionality of the Service.
You may change your tracking preference at any time through your device settings.
8. Safety and Abuse Prevention
To help maintain a safe community, we may process:
User reports;
Moderation records;
Abuse-prevention information.
This information may be used to:
Investigate violations;
Protect users;
Prevent spam, fraud, or misuse;
Enforce our User Agreement.
9. Data Retention
We retain information only as long as reasonably necessary to:
Provide the Service;
Maintain account functionality;
Comply with legal obligations;
Resolve disputes;
Enforce our User Agreement.
Retention periods may vary depending on the nature of the information.
10. Account Deletion
You may delete your account through the app.
When your account is deleted:
Profile information may be permanently removed;
Pact and check-in history may be deleted;
Coin balances may be forfeited;
Membership benefits may be removed;
Access to account-related features may be lost.
Certain information may be retained where required by law or necessary for fraud prevention, security, legal compliance, or dispute resolution.
11. Children's Privacy
DoReal is not intended for individuals under 16 years old.
We do not knowingly collect personal information from individuals under 16.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. Security
We use reasonable technical and organizational measures designed to protect information, including:
Encrypted communications;
Secure authentication systems;
Access controls;
Security monitoring.
However, no method of transmission or storage can be guaranteed to be completely secure.
13. Your Rights
Depending on your location and applicable law, you may have rights to:
Access your information;
Correct inaccurate information;
Delete your account and associated data;
Object to certain processing activities;
Request a copy of your personal information where required by law.
Requests may be submitted to:
dorealsupport@outlook.com
14. Data Sales
DoReal does not sell, rent, or trade personal information to third parties for advertising purposes.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted at:
https://sites.google.com/view/doreal-privacypolicy/Privacy-Policy
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy, please contact:
DoReal Support
Email: dorealsupport@outlook.com