Privacy Policy

Effective Date: July 2026

Welcome to Dooriq ("App", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Dooriq mobile application.

By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you register or place an order through Dooriq, we may collect:

• Full Name

• Email Address

• Mobile Number

• Delivery Address

• Profile Information

• Order History

Food Ordering Information

To provide our services, we may collect:

• Restaurant Preferences

• Cart Items

• Order Details

• Delivery Instructions

• Saved Addresses

• Favorite Restaurants

• Reviews and Ratings

Payment Information

If online payments are available, payment transactions are securely processed through trusted third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Location Information

With your permission, Dooriq may access your location to:

• Show nearby restaurants

• Enable accurate food delivery

• Suggest restaurants based on your location

• Improve delivery tracking

• Enhance the ordering experience

Location permission is optional and can be disabled at any time through your device settings.

Device Information

We may automatically collect:

• Device Model

• Device Identifier

• Operating System Version

• App Version

• IP Address

• Crash Reports

• Diagnostic Information

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Process food orders

• Connect you with restaurants and delivery partners

• Provide order tracking

• Process payments

• Send notifications and order updates

• Improve app functionality and customer experience

• Prevent fraud and unauthorized activity

• Comply with legal obligations

3. Information Sharing

We do not sell your personal information.

Information may be shared only with:

• Restaurant Partners

• Delivery Partners

• Payment Service Providers

• Logistics Partners

• Cloud Service Providers

• Government Authorities when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Although we follow industry-standard security practices, no internet transmission or electronic storage method is completely secure.

5. Data Retention

We retain information only as long as necessary to:

• Provide our services

• Process transactions

• Resolve disputes

• Meet legal obligations

• Improve platform performance

6. Your Rights

You may:

• Access your personal information

• Update account details

• Request account deletion

• Manage app permissions

• Contact us regarding privacy-related concerns

7. Children's Privacy

Dooriq is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Third-Party Services

The App may use:

• Google Play Services

• Firebase Analytics

• Firebase Crashlytics

• Google Maps

• Push Notification Services

• Payment Gateway Providers

These third-party services operate under their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the App. Continued use of the App after changes indicates acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

App Name: Dooriq

Email: dooriqofficial@gmail.com