Privacy Policy for DoorClub Partner

Effective Date: May 1, 2026

DoorClub Partner (“we”, “our”, or “us”) operates the DoorClub Partner mobile application (the “App”). This Privacy Policy describes how we collect, use, and protect your information when you use our App.

By using the DoorClub Partner app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Phone number

• Email address

• Profile details

b. Location Data

We collect real-time location data to:

• Show nearby booking services

• Assign and manage service requests

• Improve service efficiency

Location data may be collected even when the app is running in the background (if enabled).

c. Booking Information

• Booking details

• Booking history

• Customer service interactions

• Service status updates

d. Communication Data

• Messages exchanged between partners and customers via in-app chat

e. Device & Usage Data

• Device type and OS

• App usage data

• Log information

• Notification preferences

2. How We Use Your Information

We use your information to:

• Provide and manage bookings

• Show booking summaries and recent activity

• Enable communication between partners and customers

• Provide location-based service matching

• Send notifications related to bookings and updates

• Improve app performance and user experience

• Maintain safety and prevent fraud

3. Sharing of Information

We may share your information with:

• Customers (for booking fulfillment)

• Service providers and partners

• Legal authorities when required by law

We do not sell your personal data to third parties.

4. Data Retention

We retain your data only as long as necessary for:

• Providing services

• Legal and regulatory compliance

• Resolving disputes

5. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Disable location services via device settings

• Opt out of notifications

7. Third-Party Services

The app may use third-party services (e.g., analytics, notifications) that may collect information used to identify you.

8. Children’s Privacy

Our app is not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: doorclub.in